Users who encounter problems with the installation and settings of Honorbuddy, may have on line help through Teamviewer Our service will be up most days of the week but not at defined hours Our contact will be through Msn tony@honorbuddy.com Requirments 1)Msn client (you can download it at www.msn.com) 2)Teamviewer client (you can download it at www.teamviewer.com) Steps 1)Open Msn and if we are online means that our support service is up 2)Run Teamviewer client and give id and pass through Msn and a full description of your problem Live support will help you only if You have read manual and you have double checked your settings We are not here to make the setup for you but to solve problems after instalation Live support will not help you with 1)Profile's and Mesh issues 2)Net framework issues 3)OS issues 4)CC issues 5)Plugin issues