**** common solutions **** honorbuddy errors -------------------------------------------------- Ensure that you have the most UPDATED RELEASE of Honorbuddy. Buddy Updates Installation with the ZIP is preferred. If you are not computer savvy, then extract the contents of the ZIP folder to a folder on your desktop. -------------------------------------------------- Microsoft C++ Redistribution packages, .NET Framework, and DirectX runtime libraries. You MUST have these packages installed, no questions. If the problem persists then you ought to uninstall the listed packages and install again. It is a proven case that 99.998% of the issues users report are because the packages are NOT installed or a CORRUPT installation. **If you have earlier versions (ie. 2008, 2005, 2004, etc..) DO NOT remove them, as your system may require them. Microsoft Visual C++ 2010 and 2012 is all you need to worry about. The ONLY packages HONORBUDDY utilizes are Microsoft Visual C++ 2010 and 2012, and .NET 4.0, 4.5. Microsoft C++ Redistribution packages: (required) C++ 2010 (x86) Download Microsoft Visual C++ 2010 Redistributable Package (x86) from Official Microsoft Download Center C++ 2010 (x64) ---- Install C++ 2010 (x86) PRIOR to installing this!! Download Microsoft Visual C++ 2010 Redistributable Package (x64) from Official Microsoft Download Center C++ 2012 (Update 3) Download Visual C++ Redistributable for Visual Studio 2012 Update 3 from Official Microsoft Download Centre Microsoft .NET (Offline) Installers: (required) *** use the .net cleanup tool to remove previous versions. *** .NET Framework Cleanup Tool User's Guide - Aaron Stebner's WebLog - Site Home - MSDN Blogs .NET Framework 4 (Standalone Installer) Download Microsoft .NET Framework 4 (Standalone Installer) from Official Microsoft Download Center .NET Framework 4.5 Offline installer ? multi-language http://download.microsoft.com/downl...a0e1-80cf16844f5f/dotnetfx45_full_x86_x64.exe -------------------------------------------------- Make sure both Microsoft DirectX runtime libraries and GPU drivers are up to date. Microsoft DirectX Runtime libraries: DirectX 9.0c End-User Runtime Download DirectX 9.0c End-User Runtime from Official Microsoft Download Center DirectX End-User Runtimes (June 2010) Download DirectX End-User Runtimes (June 2010) from Official Microsoft Download Center GPU Drivers: NVIDIA Drivers AMD Drivers -------------------------------------------------- Connection and/or Authentication issues Session errors Abrupt disconnects from the authentication server. Opening and Closing Honorbuddy continuously. (Give it time for the session to close). Network congestion, can also be an issue, which causes slow package transfer rates. To alleviate any of these, follow this guide Tony wrote up and create a buddyauth account to close your Honorbuddy session(s). [Official] New Buddy Auth Portal Direct link: buddyauth If closing your connection from buddyauth does not resolve your issue, then you may need to flush your local DNS table and reset your hosts file. **Validate that your Antivirus or Firewall is not blocking Honorbuddy, validate their settings or disable them. If Honorbuddy works, then you may need to validate if your Antivirus or Firewall is blocking Honorbuddy, if not, create a rule to allow communications. [Guide] Flush DNS [Guide] Reset hosts file -------------------------------------------------- There is sufficient help on the forums if you utilize it, if you have a question and in doubt, SEARCH first. You are better off searching for the issue, than waiting for someone to get back to you; though, help is always available. I'm just suggesting alternatives that will help. All issues can be remedied if you pay close attention to your situation and follow through what is asked of you. If you do not do your research, you will NEVER learn! Chinajade has a HELPDESK appendix with very useful solutions. HELPDESK CodenameG has a narrated install guide of Honorbuddy. [VIDEO] How to Setup HonorBuddy. (narrated) randomstraw has also posted relative information on common errors with 'test-release' issues...and possible fixes. ****These fixes may also pertain to RELEASED versions of Honorbuddy. ## common issues, Honorbuddy [Test Release] ## possible solutions ## -------------------------------------------------- If all else fails... Post a FULL, and MOST RECENT, LOG to report any issue(s) you may have with Honorbuddy. You will not receive help without it. How To: Attach your HB-DB log file [with pictures] DO NOT... CUT... PASTE... snippets into Code: , [quote] tags! You will NOT receive help, unless a FULL LOG is appended. [U][I]You may only do this when you ATTACH the FULL LOG file![/I][/U][/SIZE][/COLOR] [COLOR="#FF8C00"][SIZE=5]** DO NOT REPORT ISSUES IN THIS THREAD ** ** PLEASE POST IN [URL="http://www.thebuddyforum.com/honorbuddy-forum/honorbuddy-support/"]SUPPORT[/URL] WITH YOUR [U]DETAILED[/U] ISSUE **[/SIZE][/COLOR][/CENTER] .
