Hb cdkeys wont work

Its been 3 days since I emailed HB customer support and still have not received any response regarding my issue. The cdkeys apparently don't work or w/e the hell it is. If you guys sold me invalid/non-working cdkeys then i suggest you refund over 160euros i paid for all those bots.

ENOUGH IS ENOUGH...

 

you did e-mail support using this address correct?
support@thebuddyforum.com

and you did buy your keys from
www.honorbuddy.com ?

 

Yes to both of your questions.

 

Unbelievable, HB's custome service has become shittier and shittier each passing day.

 

it takes time for someone to get to your e-mail and process your refund, you've only waited 3 days. i waited 2 weeks to get a refund from rapidshare, and even longer from other places. it shouldn't take that long, but i dont have access to the payment system, you will have to wait for them to get to your e-mail.

now are you sure your keys where not working? when you log into your buddyauth account are your keys listed?

 

Yes they are listed, but when trying to run the bot i keep getting this error "invalid cdkey". Worst customer service ever. Oh well, i guess ill have to call paypal tomorrow and have them perform a chargeback on you. This kind of mediocre customer service is totally unacceptable.

 

im pretty sure we dont have and error called "invalid cdkey"

whats its saying on your honorbuddy log?

 

Ivalid product key, failed authentication.

 

and you are copying and pasting the key from your buddyauth account into honorbuddy? and you have made sure theres no spaces before or after?

your key should look like this.
1A2B3C4D5E6F7G8H9I0J

 

Yes, i've tried that and still getting the same error. So much for HB's customer service...

 

when you log into your buddy auth account, is your key listed under Active, Unused / Inactive, or Expired? also if you would please provide me with the Expires date, Purchased date, and Days allowed.

if you dont want to post them in the thread just send me a pm with the information.

 

Done, check your inbox.

 

1st key - fine

2nd key - fine

3rd key - fine

your keys work fine. theres nothing wrong with them.

 

It is not letting me for fuck sakes. I keep getting the same error. Whatever, im sick and tired of dealing with HB. Ill open a paypal claim so i can the money i paid for a non working cdkey...

 

its not working because of a problem on your end, the keys work and function properly.

now if you like i can try and help you work past these issues so you can start using the product.

 

No thank you. I've had enough of HB fucking bullshit. Like i said ill open a paypal claim dispute for non-working product shit. 3 days without using this goddamn product that i purchased, goddamn worthless company.

 

so let me get this right, you bought our product over 5 months ago, and you didn't like it soo much you decided to buy another 2 each month after that. till another 3 months go by then you decide your keys aren't working?

 

Who's fault is it, mine or HB's???? Its been over 3 days that i have not used this goddamn product, and so far it has only given me problems after problems. Not fair for me to put up with this kind of shitty service at all.

 

i was botting all day yesterday, i replaced 4 of the season 12 set with epic season 13 gear. so really theres no excuse. "i cant use it" is not the same thing as "i dont want to update it and use it"

now if you would like help we will be more then glad to help you and get you back and botting.

 

Okay, Energie, ENOUGH!

Your language is completely unacceptable.

Your keys have been verified to work. The problem is on your end, and you are unwilling to address it. You've had your keys for several months, and have gotten use out of them.

Your attitude and explanations completely smell funny. You have not described a problem that cannot be addressed by simply following the normal setup instructions.

Ref: A quick Hb guide/presentation for a fast setup
Ref: Problems with a new install of a Buddy product?​

It sounds like you've been perma-banned on your accounts due to irresponsible actions on your part, and now you're trying to get your money back. It just doesn't work that way.


For your language and persistence in using such vulgarity...
welcome to a 3-day mute. If you come back here again, and start with such language and attitude, it will be 1 month mute. Third offense will be a perma-ban.

If you have issues you'd like to address while muted, take it up with the BosslandGmbH front office at support@thebuddyforum.com. Since you've actively declined the help of the Support team, the moderators of the forum and the Support team are unable to help you further.

Thread closed.

cheers,
chinajade