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  • World of Warcraft -- Account Closure Notification -- Exploitative Activity Found :(

    Discussion in 'Ban Section - Ban Reports' started by pyschoshuriken, Mar 21, 2013.

    1. pyschoshuriken

      pyschoshuriken Member

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      Well i got banned it seems. I was using GB2 with [N] TheJadeForest Herb-Mine by Trollasaurasrex. I used it for a couple hours, and i guess i was for reported. Any way to get this overturned? This is my email:

      ***Notice of Account Closure***

      Account Name: N/A

      Reason for Closure: Terms of Use Violation -- Exploitative Activity: Unauthorized Cheat Programs ("Hacks")

      This account was closed because one or more characters were identified using an unauthorized cheat program, also known as a "hack." These programs provide character benefits normally not achievable in the World of Warcraft. Such benefits include, but are not limited to, increased speed, teleportation, or running through walls/boundaries. Use of these unauthorized programs harms the game environment because they offer an unfair advantage over other players and supersede the intended limits of the game.

      Even if this is the result of account sharing, the account owner can still be held responsible for the penalty because of the impact it had on the game environment.

      We've found the above behavior is many times directly related to groups responsible for compromising World of Warcraft accounts; we take these issues very seriously. To better understand our position against exploitative activity and the risks involved, please review this article: http://us.battle.net/wow/en/services/anti-gold/

      The exploitative activity that took place on this account violates the World of Warcraft Terms of Use. We ask you take a moment to review these terms at http://us.blizzard.com/company/legal/index.html. Note that additional Terms of Use violations may result in more severe actions against this account, up to and including permanent closure.

      If you believe your account was compromised, please go to the following website https://us.battle.net/account/support/account-recovery.html. Our support staff will assist you as soon as possible. If you are unable to access your account due to the password being changed, please visit our Login Support site here: https://us.battle.net/account/support/password-reset.html

      For any disputes of this action or further information on exploitive activity, please visit the Account Administration Overview and contact page here: http://us.battle.net/support/en/article/300515

      Regards,

      Customer Services
      Blizzard Entertainment
      http://us.battle.net/wow/en/
       
    2. bannhammer

      bannhammer New Member

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      Im sorry to hear this, I wish people would read the ban section and realized GB and BGbuddy arent the safest route.

      Good luck
       
    3. pyschoshuriken

      pyschoshuriken Member

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      Yup, just got mah response and I am outta here >.>. Goodbye World! (of Warcraft)

      Dear me,

      The status of your Customer Support ticket #132153586 has changed to ?Resolved.?


      This is the latest response from Customer Support:

      Greetings

      Thank you for your continued correspondence. After an additional thorough review of the action taken against this account, we regret to inform you that we have arrived at the same conclusion and the account action will not be removed under any circumstances.

      While we understand that you may have concerns regarding the nature or application of the policies related to this account action, we must reiterate that it is the result of a breach of the Terms of Use (http://us.blizzard.com/en-us/company/legal/wow_tou.html), which all players accept before accessing the game environment.

      As this issue has been reviewed by multiple representatives, it is now considered closed. Should you have any questions regarding a different account or issue, please feel free to contact us again. However, further inquiries regarding this issue will no longer receive a reply.

      Regards,

      Game Master Vousalan,
      Blizzard Entertainment
      www.worldofwarcraft.com

      How does a ticket status changed to ?Resolved??
      -By you. You can mark a ticket as ?Resolved? if you are satisfied with the answer provided in the ticket.
      -By our system. Our system will automatically resolve tickets that have a status of ?Answered? or "Need Info" for more than 7 days.
      -By Customer Support. For tickets that were created over the phone or in-game, Customer Support will mark the ticket as ?Resolved? after we get confirmation from you. However, you can always either reopen the ticket or create a new ticket if the problem reoccurs.

      What can I do next?
      - Take the customer satisfaction survey. Your answers to this quick survey will let us know what you thought of our customer support, and will help us improve our efforts in the future. Take the survey at <http://us.battle.net/support/survey/36494948>.

      What if the problem happens again?
      You can either reopen your ticket, or create a new ticket, after it's been marked as "Resolved."

      Regards,

      The Customer Support Team
      Blizzard Entertainment

      If you no longer wish to receive these automatic responses from Blizzard, click here to unsubscribe: <https://www.battle.net/account/management/settings/change-communication.html>
       

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