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  • Woke up to a ban, gonna call Blizzard in a bit. Take a look at my log?

    Discussion in 'Ban Section - Ban Reports' started by KoreanBaker, Jun 12, 2013.

    1. KoreanBaker

      KoreanBaker Member

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      Started HB at about 10pm and log shows it stopped around 10:20pm. Let me know if there's anything strange in there before I give Blizzard a call and try to pull something out of my ass. Thanks!
      (Will fill out an official ban form later but heading to work right now)

      PS will post a log later, too, file is too large and when I try to compress says unable to complete operation (202mb) even tried restarting computer, says don't have the rights or something. For now the post will pretty much be a placeholder.

      ***NOTICE OF LICENSE TERMINATION***

      Account: xxxxxxxxx
      Offense: Use of Bots or Third-Party Automation Software

      Blizzard has terminated this World of Warcraft license after identifying the usage of bots or other cheat software.

      These programs (commonly called cheats, bots, and hacks) automate certain aspects of gameplay, or provide unintended advantages and abilities to the player. This type of cheating undermines other players' experience and severely upsets the balance of the game environment.

      Blizzard reserves the right to terminate access for conduct of this nature, with or without warning, as noted in the World of Warcraft Terms of Use:
      Blizzard Entertainment:World of Warcraft Terms of Use

      This page contains details on how suspensions are appealed and reviewed:
      http://www.battle.net/support/article/6741

      Regards,
      Blizzard Entertainment

      ---------------------------------------------------------------------------------

      Response to first appeal
      Greetings,

      Thank you for your contact regarding the account xxxxxx. This account was closed after evidence was produced indicating one or more characters on the account were found to be using an unauthorized cheat program. These programs provide character benefits that are not achievable in the World of Warcraft through normal means. Such benefits include, but are not limited to, character automation (also known as "botting"), increased speed, teleportation, or running through walls/boundaries. These types of programs offer an unfair advantage over other players and supersede the intended limits of the game.

      As a result of this determination and the harmful nature of unauthorized programs on the game environment, the action taken against this account will not be reversed. Please understand that we do not reach this decision lightly. This action has been taken in accordance with our Terms of Use (Blizzard Entertainment:World of Warcraft Terms of Use).

      In addition, you are responsible for any unauthorized cheat software found to be running in conjunction with World of Warcraft, regardless of the location and ownership of the computer used to log into the service. Please remember to keep your login information confidential. Any account that is registered to your name may not be shared with anyone except for one minor of whom you are a parent or guardian. The security of your account rests with you.

      As a reminder, only the Account Administration department can address disputes or questions about this account action. To learn more about how we are able to assist you, please visit us at http://us.battle.net/support/en/article/300515.

      We apologize for any inconvenience this may have caused and hope we have addressed any concerns you may have had. Please let us know if we can be of further assistance to you.

      ------------------------------------------------------------

      1)Were you using Honorbuddy, Gatherbuddy or both on the account? Just started using GB2 a day or 2 before ban

      2)If so, when was the last time?: Use it daily (for dungeons/farming/etc)

      3)What profile were you using?: Randomized profiles updated every 30 mins

      4)What combat class were you using? if None Just put Default then the Classname: Singular

      5)What plugins are you using?: HBRelog, Avoidplayers, LogMeOut, Parot's Paranoid Plugin... might be missing some (sp?)

      6)How many hours per day did you bot for?: Depended on the profile, 3-6 with breaks

      6.5)What honest percentage of time did you supervise your bot? Overall... 70%?

      7)How many auctions per day did you have?: Couple hundred (from professions, no farmed mats, did NOT use AH bot)

      8)Did you Use Any Other Bots, Hacks, or Mods? No

      9)Was your account involved in gold selling? Bought gold before botting

      10)EU or US realm? US

      11)Is the banned account a Scroll of Resurrection or an actual paid account? SoR (but "paid?" I legitimately SoR'd back into the game by some hometown buddies)
       
      Last edited: Jun 13, 2013
    2. everblue

      everblue New Member

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      i botted off and on yesterday till about 4pm (5-6 hours in total in 1.5 to 2 hour intervals) and logged them out and I woked up this morning to all of my accounts banned (same email as you)
       
    3. krycus21

      krycus21 New Member

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      Not sure if this helps or not, but I got kicked off the server around 10 pm (mountain time) last night. Most likely for the force update though. Do you use a relogger? Also I would play stupid, if they still say no call them back and tell them a family member logged in your account and you left your account info on the desk and you delt with the problem. just make sure you say they were underage. I have got an account back by doing so, worth a try not sure if it works now tho.
       
      Last edited: Jun 12, 2013
      KoreanBaker likes this.
    4. KoreanBaker

      KoreanBaker Member

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      Damn, at least I'm not in this boat alone >_<


      I typically use a relogger but didn't last night, just wanted to run for 30 mins for some mats. Thanks for the tip, much appreciated I'll probably end up giving this a shot!
       
    5. nitsud

      nitsud New Member

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      I got the same thing at 4am today. I did log on at 3am for a few minutes, non-botting, and then got the email. Fired off a report and it got cleared up and my account reactivated at noon.

      All i responded with in the ticket was the old play dumb routine.

      received this 8 hours later:

      Greetings,

      After thoroughly reviewing the action taken against the license, we have removed the previously communicated penalty.

      Though this penalty has been removed, please take a moment to review our policies (Blizzard Entertainment:Blizzard Legal Documentation), as we use them to evaluate behavior in-game. Future violations of these policies or the Terms of Use may result in action being taken against the license.
      #28 minutes ago
       
    6. KoreanBaker

      KoreanBaker Member

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      Did you do it via submitting a ticket? I submitted about 4 hrs ago. =\
       
    7. nitsud

      nitsud New Member

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      yes I did. submitted at 4am, cleared at 1158am.
       
    8. KoreanBaker

      KoreanBaker Member

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      I'm sorry, I'm at work and misread your original post, you had the info in there. Sorry about that nit! Hopefully mine is good 2 go within 8 hrs too!
       
    9. Aerie

      Aerie New Member

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      I hope the best for you. I have had several bans very similar or identical to the one you listed and personally I have never had a ban lifted.

      However even in this very thread there is a success story so you certainly have a chance.

      Best of luck.
       
      KoreanBaker likes this.
    10. KoreanBaker

      KoreanBaker Member

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      Yeah, I've ran into some of your posts, sorry to hear none of them were lifted =\. I appreciate the kind words!
       
    11. Aerie

      Aerie New Member

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      No problem. Let us know what happens. Usually you can get a gauge for how things are going in the blizzard world by how many bans are being lifted. I literally just read another post about someone having their ban overturned so it seems like they're in a good mood.
       
    12. KoreanBaker

      KoreanBaker Member

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      Maybe it's like the police/highway patrol theory. They're being pretty good about it since it's the first half of the month. If it's the end of the month and quotas need to be hit, you can forget about any kindness =p
       
    13. Aerie

      Aerie New Member

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      Haha maybe. I should go back and look at me recent bans. See if they were in the beginning or near the end.
       
    14. KoreanBaker

      KoreanBaker Member

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      And a conspiracy is born... 0_o hahaha
       
    15. xaq

      xaq New Member

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      what were you doing when you got banned? what bot, and profile....
       
    16. KoreanBaker

      KoreanBaker Member

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      Sorry for the delay, updated!
       
    17. HB5326D21

      HB5326D21 New Member

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      I suppose I'm a bit more stupid than I had thought. Because I'm wondering how you or anyone else for that matter, were botting in the first place. My and most others HB hasn't worked since that sneak in patch they did two days ago and this post is dated today, saying you got banned at 10:20pm. I just tried starting HB again and it's still got no update message and still says I've not logged into a valid World of Warcraft thing. Just read a post that says they are still working on an update to HB. Shug. Guess I'm totally stupid in my older age. Not trying to start anything. Just trying to understand.
       
      Last edited: Jun 12, 2013
    18. KoreanBaker

      KoreanBaker Member

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      Maybe different time zone/different region? Those times I put down (1020pm) referred to last night, before my launcher updated to the new patch, so this was when HB was still working. Is that what you're talking about? Hope that cleared it up.
       
    19. HB5326D21

      HB5326D21 New Member

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      Nod, That makes more sense. But it's probably that patch that got you busted. Meaning you were on the game and HB and while you were on and they tried to que your game for the patch while you were still on it and with HB too. Not sure if that had anything to do with you getting busted, but I've heard this sort of thing happening before at patch time. Thanks for the explanation. And good luck to you on your attempt to get your account back.
       
      Last edited: Jun 12, 2013
    20. KoreanBaker

      KoreanBaker Member

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      Yeah that might be what happened, wanted to post my log but it's being crazy and it's too large and won't let me compress it >_<. Before going to bed I just threw GB2 on for just 30 mins to be safe, since the rolling restarts were about 8-9 hours away, figured I'd be safe. Unless it was something from prior reports or what have you, all it took was that 30 mins I put the bot on for =(. Ah well, lets see how my next appeal goes!
       

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