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    Discussion in 'Honorbuddy Support' started by eagsam, Oct 30, 2013.

    1. eagsam

      eagsam New Member

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      So i posted a thread yesterday with honorbuddy saying it didnt have permission to access the appropriate files but it closed the thread before i could respond and ask how i could do certain things. someone said to restart the av file and someone else said make sure the xml files are shut. how do i do both of those things to fix my hb. here is the log again too
       

      Attached Files:

    2. Tony

      Tony "The Bee" Staff Member Moderator

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      update your bot and try again
       
    3. eagsam

      eagsam New Member

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      this problem started right after i updated. and i cant even get into the bot to update it if i wanted to. the program doesnt op
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      download the zip and make a new installation from scratch
       
    5. eagsam

      eagsam New Member

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      so you think i should delete honorbuddy and reinstall it?
       
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      yes and let me know,also if you have an antivirus set an exception for Hb
       
    7. eagsam

      eagsam New Member

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      worked great! appreciate all your help!
       
    8. Tony

      Tony "The Bee" Staff Member Moderator

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      you're welcome
       
    9. eagsam

      eagsam New Member

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      All of a sudden today im having the same problem again. like out of no where. i deleted it and reinstalled and it continues to happen
       
    10. Tony

      Tony "The Bee" Staff Member Moderator

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      fresh log plz
       
    11. eagsam

      eagsam New Member

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      [EDIT 1-Nov-2013 by chinajade]: Highly abusive cut-n-paste of log removed. Please learn to attach your log!
       
    12. eagsam

      eagsam New Member

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      couldnt post log cuz the file was too big. thats the end of the log, its as much as i could give you
       
    13. CodenameG

      CodenameG New Member

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    14. eagsam

      eagsam New Member

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      i dont have that particular log. i accidentally deleted it with honorbuddy. and i dont even have anymore logs because honorbuddy doesnt even run. it just says you dont have permission to access this file. then it closes. i have deleted it and re installed but nothing works and im getting quite frustrated
       
    15. Corleone

      Corleone Well-Known Member

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      May be it's still in your waste bin and you can restore it?
       
    16. eagsam

      eagsam New Member

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      i checked and i dont. sorry. any other ideas?
       
    17. eagsam

      eagsam New Member

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      does anyone know how to fix this?
       
    18. BotOperator

      BotOperator Well-Known Member

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      Delete your Logfile folder. Start HB again and wait for the bug to show up again.
      Then attach your logfile here. I am sorry but we can only give you support if you attach a valid logfile.
       
    19. eagsam

      eagsam New Member

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      I dont know how to get it to show me a log. i cant even find the log folder which is usually in the same folder as honorbuddy. idk if it wont make the folder because it cant start honorbuddy or what. but i cant get a log. i cant even open the program for it to fail
       
    20. eagsam

      eagsam New Member

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      ok so here is all i can give you. i can download the zip file for honorbuddy but i guess maybe i cant install it. maybe thats the issue i dont have the actual program
       

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      • Log.zip
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