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    • Can't connect HB at all

    Discussion in 'Honorbuddy Support' started by wattou, Jan 5, 2014.

    1. wattou

      wattou New Member

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      Hi everybody!
      I can't connect to HB at all! I follow all common issues and i didn't see one for me. :(
       

      Attached Files:

      wattou, Jan 5, 2014
      #1
    2. Spydre

      Spydre New Member

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      Having the same problem with the error messages in OP's .txt file. Someone help please?
       
      Spydre, Jan 5, 2014
      #2
    3. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard from here
      run it as administrator.
      after the wizard is done, run windows update. And install all updates for .net & c++
      restart
       
      Tony, Jan 5, 2014
      #3
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      open your own thread providing your log file
       
      Tony, Jan 5, 2014
      #4
    5. wattou

      wattou New Member

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      Thanks, i just launch installationwizard! My .net and visal c++ wasn't install.
       
      wattou, Jan 6, 2014
      #5
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      Great :)
       
      Tony, Jan 6, 2014
      #6

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