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  • Heartbuddy wont open with windows 8.1 x64

    Discussion in 'Hearthbuddy Support' started by illuzionsmurf, Jul 28, 2014.

    1. illuzionsmurf

      illuzionsmurf New Member

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      Had it working on windows 7 but wont work on windows 8.1 64bit for me... I downloaded a bunch of those microsoft visuals distribution packages and still nothing... Ran buddy wizard and got the error "The program cant start because MSVCP100.dll is missing from your computer. Try reinstalling the program to fix this problem."
       

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    2. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft .net framework 4.5.1
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard from here
      run it as administrator.
      after the wizard is done, run windows update. And install all updates for .net & c++
      restart
       
    3. illuzionsmurf

      illuzionsmurf New Member

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      I removed the c++ 2010, 2012 and downloaded some tool that cleans up the .net frameworks and removes them all as I dont know any other way to uninstall them... and it says the same thing when i try and run the wizard and heres an updated log of me running hearthbuddy if it helps at all...
       

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    4. Tony

      Tony "The Bee" Staff Member Moderator

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      download the latest build
       
    5. illuzionsmurf

      illuzionsmurf New Member

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      Removed my old hearthbuddy and downloaded the new one. Same thing, heres another log
       

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    6. illuzionsmurf

      illuzionsmurf New Member

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      Any updates on what I should do? maybe remote connect or something i dunno
       
    7. Tony

      Tony "The Bee" Staff Member Moderator

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      pm me your Skype and we will teamviewer it
       
    8. illuzionsmurf

      illuzionsmurf New Member

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    9. stiankh

      stiankh New Member

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      can you open that link again? i need the latest vers of buddywizard for w8.1
       
    10. Tony

      Tony "The Bee" Staff Member Moderator

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    11. stiankh

      stiankh New Member

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      thanks for you'r help. you're the man Tony

      Best regret Stiankh
       
      Last edited: Jun 4, 2015
    12. Tony

      Tony "The Bee" Staff Member Moderator

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      you're welcome
       

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