Issue with Buddy-Store

Hello guys,

i have some issues using the Buddy Store.

Once i've logged in and i click over the profile that i want to download, never happen.

Nothing will be downloaded and nothing compare on my-purchase section.

Pls watch the .jpg so you can try to understand what will happen.

Thank you for your support.

 

are you sure you have a valid honorbuddy key attached to that account? when you log into the buddyauth with that account is your key listed?

 

Thank you for your reply.

I have a regular key, but it isn't listed on buddyauth.

How can i attach it to the account?

 

Hi, Lipposwow, and thank you for the screenshot.

You have cited the source of the problem here. The empty red box you show us in the screenshot is supposed to contain text that explains what the problem is, but obviously doesn't. This is a bug we've got open already.

You should be able to resolve your issue from the information contained in these resources:

Post about a current Buddy Store bug​

Creating your account on the Buddy Authentication Portal​

BosslandGmbH:Getting Started with the Buddy Store (as a User)​

cheers,
chinajade