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    • Windows 8.1 Runtime error

    Discussion in 'Hearthbuddy Support' started by Hachico, Oct 16, 2014.

    1. Hachico

      Hachico New Member

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      I asume this is a windows 8.1 problem never had this issue on any other OS that i've used so what should I do to fix this? Is it a common windows 8.1 error? Should I just change OS?
      Any help is appriciated

      [​IMG]

      Don't got any logs to post due to it not creating one once it crash.
       
      Hachico, Oct 16, 2014
      #1
    2. Hachico

      Hachico New Member

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      I can also add that this even happends to my Demonbuddy and Honorbuddy
       
      Hachico, Oct 16, 2014
      #2
    3. ember

      ember New Member

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      ember, Oct 17, 2014
      #3
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      Tony, Oct 17, 2014
      #4
    5. Hachico

      Hachico New Member

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      Hachico, Oct 17, 2014
      #5
    6. Hachico

      Hachico New Member

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      Hachico, Oct 17, 2014
      #6
    7. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard from https://www.thebuddyforum.com/BuddyWizard.exe
      run it as administrator.
      after the wizard is done, run windows update. And install all updates for .net & c++
      restart
       
      Tony, Oct 18, 2014
      #7
    8. Hachico

      Hachico New Member

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      Done this, still getting the same error.
       
      Hachico, Oct 18, 2014
      #8
    9. Tony

      Tony "The Bee" Staff Member Moderator

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      pm me your Skype and we will teamviewer it
       
      Tony, Oct 19, 2014
      #9

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