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    • Hearthbuddy keeps crashing after update

    Discussion in 'Hearthbuddy Support' started by pigumao, Nov 22, 2014.

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    1. pigumao

      pigumao New Member

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      Hi,

      The previous version of Hearthbuddy was working well for me. Today, there was a new release to update the bot and once it is updated, Hearthbuddy keeps crashing on startup.

      Please see log file and help. I reinstalled hearthbuddy and no joy. I also have all the latest updates that were installed using https://www.thebuddyforum.com/BuddyWizard.exe. After restarting the computer, the same problem persists.
       

      Attached Files:

      pigumao, Nov 22, 2014
      #1
    2. nv1sb1

      nv1sb1 New Member

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      Ditto.
       
      nv1sb1, Nov 22, 2014
      #2
    3. stefsot

      stefsot New Member

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      make sure that GreyMagic.dll is in the same folder as Hearthbuddy.exe
       
      stefsot, Nov 22, 2014
      #3
    4. pigumao

      pigumao New Member

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      It is. When I read the log, i realize that it is Greymagic that is causing issues. On both installations I made sure that the file is in the same folder. It doesn't work.
       
      pigumao, Nov 22, 2014
      #4
    5. stefsot

      stefsot New Member

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      what's the size of your GreyMagic.dll file?
       
      stefsot, Nov 23, 2014
      #5
    6. pigumao

      pigumao New Member

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      see attached
       

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      pigumao, Nov 23, 2014
      #6
    7. daftfox

      daftfox New Member

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      same problem
       
      daftfox, Nov 23, 2014
      #7
    8. stefsot

      stefsot New Member

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      no idea whats cuasing this
      HearthBuddy cant load the referenced dll GreyMagic for some reason
       
      stefsot, Nov 23, 2014
      #8
    9. Abazour

      Abazour New Member

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      Last edited: Nov 23, 2014
      Abazour, Nov 23, 2014
      #9
    10. Tony

      Tony "The Bee" Staff Member Moderator

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      on what OS are you?
       
      Tony, Nov 23, 2014
      #10
    11. pigumao

      pigumao New Member

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      windows 7
       
      pigumao, Nov 23, 2014
      #11
    12. nv1sb1

      nv1sb1 New Member

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      windows 8.1 here
       
      nv1sb1, Nov 23, 2014
      #12
    13. HBuddy0

      HBuddy0 New Member

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      Windows 7, same problem here...

      GreyMagic.dll is in the same folder, HB stopped working error message right after startup :(
       
      HBuddy0, Nov 23, 2014
      #13
    14. janusznazir

      janusznazir New Member

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      Same problem here crashing after update, windows 8.1 x64 here
       

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      janusznazir, Nov 23, 2014
      #14
    15. Tony

      Tony "The Bee" Staff Member Moderator

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      pm me your key plz
       
      Tony, Nov 23, 2014
      #15
    16. truffolone

      truffolone New Member

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      EDIT: the fix suggested a copule of post down worked. thank you very much it was a dependecy missing from the c++ framework
       

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      Last edited: Nov 23, 2014
      truffolone, Nov 23, 2014
      #16
    17. daftfox

      daftfox New Member

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      same problem
      win 7 x64 build 7601

      where to download the previous version?
       

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      daftfox, Nov 23, 2014
      #17
    18. pushedx

      pushedx Moderator Moderator Buddy Core Dev

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      If you're having troubles after the update, please see this thread.
       
      pushedx, Nov 23, 2014
      #18
    19. nv1sb1

      nv1sb1 New Member

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      thanks this works for me
       
      nv1sb1, Nov 23, 2014
      #19
    20. Tony

      Tony "The Bee" Staff Member Moderator

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      closed
       
      Tony, Nov 23, 2014
      #20
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