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    • My launch doesn't even let me log in and says unable to connect to Buddy servers...

    Discussion in 'Honorbuddy Support' started by blindkiller171, Apr 11, 2015.

    1. blindkiller171

      blindkiller171 New Member

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      It opens my WoW client then it doesn't even have me log in then a error like this
      http://gyazo.com/8bd6a2d496e87a66d5399eb693cbd668.png pops up then I click ok then nothing happens...
      I have a skype and teamviewer because I tried many solutions you guys recommended and didn't work out for me which I recommend that type of help.
      Skype: hd2143@live.com
      No Anti-Virus programs.
       

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      Last edited: Apr 11, 2015
      blindkiller171, Apr 11, 2015
      #1
    2. CodenameG

      CodenameG New Member

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      check your anti-virus that its not removing or blocking access to honorbuddy files.
      reDownload the latest version of honorbuddy. http://updates.buddyauth.com/GetNewest?filter=Honorbuddy
      Then do a clean install into a new folder. Do not reinstall over a previous installation or move items from the old installation into the new one.
       
      CodenameG, Apr 11, 2015
      #2
    3. blindkiller171

      blindkiller171 New Member

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      Nothing has changed does the exact same thing and I am sure I have no anti-virus programs... I keep repeating the installation and obviously isn't helping and have the lastest version... I suggest teamviewer but if you guys got other options please let me know..!
       

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      Last edited: Apr 12, 2015
      blindkiller171, Apr 12, 2015
      #3
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       
      Tony, Apr 12, 2015
      #4
    5. blindkiller171

      blindkiller171 New Member

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      Already did that and didn't work for me, then again I could have done it wrong but from my perspective I've done it correctly. That's why I require something with teamviewer too see the issue...
       
      blindkiller171, Apr 14, 2015
      #5
    6. CodenameG

      CodenameG New Member

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      your installation is missing files. most likely your anti-virus is removing them during the install or after it gets extracted.
       
      CodenameG, Apr 14, 2015
      #6
    7. blindkiller171

      blindkiller171 New Member

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      I'm very sure I do not have any anti-virus programs...
       
      blindkiller171, Apr 17, 2015
      #7
    8. CodenameG

      CodenameG New Member

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      that doesnt change the fact that your missing files from your installation. most likely they're being removed by SOMETHING when you extract honorbuddy from the zip file.
       
      CodenameG, Apr 17, 2015
      #8
    9. blindkiller171

      blindkiller171 New Member

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      Can any of you guys help me find out what? I obviously can't and I know there's not a program that removes them... Is it against your policy to help through teamviewer?
       
      blindkiller171, Apr 18, 2015
      #9
    10. CodenameG

      CodenameG New Member

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      you should know what your machine is doing.
       
      CodenameG, Apr 18, 2015
      #10
    11. Tony

      Tony "The Bee" Staff Member Moderator

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      pm me your Skype and we will teamviewer it
       
      Tony, Apr 18, 2015
      #11
    12. blindkiller171

      blindkiller171 New Member

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      obviously I don't at this point since I tried almost everything..
       
      blindkiller171, Apr 18, 2015
      #12
    13. CodenameG

      CodenameG New Member

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      then pm tony.
       
      CodenameG, Apr 19, 2015
      #13
    14. contamayke

      contamayke New Member

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      Why not say how it was resolved'm having the same problem, what was the solution?
       
      contamayke, Apr 23, 2015
      #14
    15. BotOperator

      BotOperator Well-Known Member

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      Create your own thread and attach a logfile please.
       
      BotOperator, Apr 23, 2015
      #15

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