• Visit Rebornbuddy
  • Visit Panda Profiles
  • Visit LLamamMagic
  • Hearthbuddy always crash

    Discussion in 'Hearthbuddy Support' started by hmcn1, May 14, 2015.

    Thread Status:
    Not open for further replies.
    1. hmcn1

      hmcn1 New Member

      Joined:
      May 14, 2015
      Messages:
      3
      Likes Received:
      0
      Trophy Points:
      0
      Last edited: May 14, 2015
    2. Tony

      Tony "The Bee" Staff Member Moderator

      Joined:
      Jan 15, 2010
      Messages:
      128,834
      Likes Received:
      571
      Trophy Points:
      113
      remove:

      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart

      any antivirus/firewall enabled?

      any of the programs listed here BosslandGmbH:HelpDesk:programs that Interfere with BosslandGmbH Products - The Buddy Wiki installed?
       
    3. bahdgt

      bahdgt New Member

      Joined:
      Feb 25, 2015
      Messages:
      9
      Likes Received:
      0
      Trophy Points:
      0

      Same problem here, uninstalled my firewall and antivirus and used instructions as above to no avail

      log file below as it is short

      "2015-05-14 20:17:44,382 [1] INFO Logger (null) - [BotManager] MsBetweenTicks = 15
      2015-05-14 20:17:44,962 [1] INFO Logger (null) - Hearthbuddy [0.3.972.151] is up to date!
      2015-05-14 20:17:45,247 [1] INFO Logger (null) - T: 5247358333077269412 H: 2759945848
      2015-05-14 20:17:45,414 [1] INFO Logger (null) - Hearthbuddy Version: 0.3.972.151
      Path: C:\Users\<Username>\Downloads\Hearthbuddy 0.3.972.151\Hearthbuddy.exe

      OS Name: Windows 7
      OS Edition: Home Premium
      OS Service Pack: Service Pack 1
      OS Version: 6.1.7601.65536
      OS Architecture: x64
      .NET Runtime Version: 4.0.30319.34209

      2015-05-14 20:17:50,600 [3] INFO Logger (null) - [ProcessExited] The game process has closed. Hearthbuddy will now close."
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

      Joined:
      Jan 15, 2010
      Messages:
      128,834
      Likes Received:
      571
      Trophy Points:
      113
      be patient for the updates plz :)
       
    5. hmcn1

      hmcn1 New Member

      Joined:
      May 14, 2015
      Messages:
      3
      Likes Received:
      0
      Trophy Points:
      0
      Now Hearthbuddy can't start.It's No response now.Plz help
       
    6. hmcn1

      hmcn1 New Member

      Joined:
      May 14, 2015
      Messages:
      3
      Likes Received:
      0
      Trophy Points:
      0
      Now Hearthbuddy can't start.It's No response now.Plz help
       
    7. Tony

      Tony "The Bee" Staff Member Moderator

      Joined:
      Jan 15, 2010
      Messages:
      128,834
      Likes Received:
      571
      Trophy Points:
      113
      pm me your Skype and we will teamviewer it
       
    8. atolkien

      atolkien New Member

      Joined:
      Oct 10, 2015
      Messages:
      14
      Likes Received:
      0
      Trophy Points:
      0
      I have the same problem like you.How can you fix it?
       
    9. Tony

      Tony "The Bee" Staff Member Moderator

      Joined:
      Jan 15, 2010
      Messages:
      128,834
      Likes Received:
      571
      Trophy Points:
      113
      open your own thread providing your log file plz

      closed
       
    Thread Status:
    Not open for further replies.

    Share This Page