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  • HB Problem

    Discussion in 'Honorbuddy Support' started by Tozza, Aug 8, 2015.

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    1. Tozza

      Tozza New Member

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      Hello!

      Here are my problems:

      1) Sometimes it takes nearly 2 minutes for HB to open. After that I am recieving the message: "Honorbuddy was unable to check for an update. Honorbuddy will not be able to update automatically." I tried everything: Reinstalled HB, Installed BuddyWizard ... made every update on my PC. (I am using Windows 8)

      2) I tried to play tonight, but could not log in because of this message "Session is invalid! Shutting down in 20 seconds" This is just impossible, i got a 3 lifetime sessions :)

      Awaiting your reponse,
      Tozza
       

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    2. Tony

      Tony "The Bee" Staff Member Moderator

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      any antivirus enabled?

      are you on a wireless network?
       
    3. Tozza

      Tozza New Member

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      1) Got avast and I am disabling it each time when i launch HB
      2) No
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      flush your dns and power cycle your router plz
       
    5. Tozza

      Tozza New Member

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      Will do it tomorrow morning :) Already sleeping hehe. Thanks for ur fast reply btw <3
       
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      you're welcome

      keep me updated plz
       
    7. Tozza

      Tozza New Member

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      Did everything what you said. Still the same :( Will try to reinstal again, but in different location..
       
    8. Tozza

      Tozza New Member

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      1) Did a fresh instalation, started buddywizard - still the same
      2) Tried to launch the program as administrator and with windows 7 comptability - the same :(
       
    9. Tozza

      Tozza New Member

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      Tony, it seems like i fixed the problem. I just repeat all those steps with router, dns, updates, tmp clean and all other random stuff. After that i restarted my PC and HB launched like it should. Dunno how long it will be stable tho :)
       
    10. Tony

      Tony "The Bee" Staff Member Moderator

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      great :)
       
    11. Tozza

      Tozza New Member

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      Update:

      I have been able to log in for the first time without a problem, done some dailys. Went into IRL life, came back, restarted my PC and it is the same problem:

      1) Sometimes it takes nearly 2 minutes for HB to open. After that I am recieving the message: "Honorbuddy was unable to check for an update. Honorbuddy will not be able to update automatically." I tried everything: Reinstalled HB, Installed BuddyWizard ... made every update on my PC. (I am using Windows 8)

      Have no clue how to fix that :(
       
    12. Tozza

      Tozza New Member

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      here is the new log
       

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    13. Tony

      Tony "The Bee" Staff Member Moderator

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    14. Tozza

      Tozza New Member

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      Non of them, except Geforce Experience and Teamviewer
       
    15. Tony

      Tony "The Bee" Staff Member Moderator

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      if Geforce Experience is on list ,disable/uninstall it and let me know
       
    16. apro

      apro New Member

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      I was having the same problem the OP of this thread was having. The issue just started randomly (without any apparent cause) while I was questing. However, the steps Tony gave earlier -- flushing DNS and rebooting router & modem -- seemed to work the first time I did it. Hopefully the steps I've taken stave off any further issues, and hopefully it was just a hiccup in my network.

      For posterity, I've attached an HB log when I was having the issue. The only programs from the list that Tony linked that I have is Razer Synapse (which hasn't caused me any issues in the past). I also run the bot with Bartender4 enabled (again, with no real issues).
       

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    17. Tozza

      Tozza New Member

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      Will try it tonight :)
       
    18. Tozza

      Tozza New Member

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      I deinstalled Gefoce Exp and TeamViewer, cleared DNS -> worked fine. But now i swapped a caracter (closed HB and opened again) and the problem is the same. Do you have any ideas what it could be ? :)
       
    19. Tony

      Tony "The Bee" Staff Member Moderator

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      fresh log file plz
       
    20. Tozza

      Tozza New Member

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      Yeah, the same thing over and over again. I flush dns -> can play on one character, if i want change the caracter and reopen HB, i have to reflush dns again :D
       

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