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  • Cannot log in HB

    Discussion in 'Archives' started by Armyguy30, Jan 14, 2011.

    1. Armyguy30

      Armyguy30 New Member

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      Loading Honorbuddy 2.0.0.3740 settings.
      Authenticating..
      Gatherbuddy Sessions: 0/0
      Honorbuddy Sessions: 0/0
      Shared Sessions: 0/0
      Invalid Account Details
      Authentication failed!


      I know my user name and PW.. I can't make it work.. someone please help.
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      make sure that you are trying to log with your shop info
      check your caps
      and dont use on pass symbols or non English letters

      you can reset your pass here

      Bossland GmbH
       
    3. wowishackable

      wowishackable New Member

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      Same problem ;s
       
    4. Armyguy30

      Armyguy30 New Member

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      I really dunno what you mean by shop info, i have been away since cata came out. Before it was the same user name password as i used here on forums.. can you elaborate or hook me up with a link to work things out. The link up there resets my password, i dont need to reset it if i know it.. Sorry if i seem dumb but i am lost and really wanna use this
       
    5. Tony

      Tony "The Bee" Staff Member Moderator

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      your forum info can be diff than your shop info
      so in order to log on bot you have to use your shop info
       
    6. Armyguy30

      Armyguy30 New Member

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      I never made shop info.. not that i know of, and when i ask it to send me an email to remind me of my info , incase at my old age i did make some, it doesn't send anything.. Only thing i remember is one username / PW i have used since i started using this program, i have it written down right here by my PC. Has something changed?
       
    7. Armyguy30

      Armyguy30 New Member

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      has something changed, i now owe more money, i just paid money to start this program 11/12/10. And hardly used it... Now i owe ?24.99.. thoguth it was a year long subscription.
       
    8. Tony

      Tony "The Bee" Staff Member Moderator

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      you cant buy Hb without making a shop acc
      what do you mean?
       
    9. Armyguy30

      Armyguy30 New Member

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      Roger i got my shop account stuff. I also found i owe you money somehow.. and thats why i cannot use HB, yet i have emails saying This e-mail is to notify you that we have recieved
      your payment for invoice number 33673.

      The total amount of the invoice is 24.99. To date,
      you have paid 24.99.

      Plus i have the credit card statements.. Did the price go up? or did it not last a year? what happened?
       
    10. Tony

      Tony "The Bee" Staff Member Moderator

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      somehow you made an extra invoice maybe?
      or the one and only is unpaid for some reason?

      how many invoices can you see on invoices section?
       
    11. Armyguy30

      Armyguy30 New Member

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      i can work HB fine. Maybe somehow i have 2 invoices but everything works and i show a paid invoice for what i am using. Thanks for your help.
       
    12. Tony

      Tony "The Bee" Staff Member Moderator

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      ok,but if for some reason you want to clear the invoice you dont want just request it on payments section
       
    13. Tony

      Tony "The Bee" Staff Member Moderator

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      we need more info from you
      open a new thread plz
       

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