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  • 关于goldboss botmanager的退订问题。

    Discussion in 'Honorbuddy 援助区' started by JamesPe, Apr 23, 2016.

    1. JamesPe

      JamesPe New Member

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      我昨天在BUDDYSTORE买了GOLDBOSS的BOTMANAGER的产品,但是用了一个晚上之后觉得基本没有什么用,后来就直接点的refund了,我想问下这个金额是可以退回的吗?因为我是用的支付宝结算的。
       
    2. EricPhone

      EricPhone Moderator Moderator

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      不能原路退回到支付宝,你需要发邮件到
      Code:
      support@thebuddyforum.com
      提供你的paypal帐号,款项会退回到paypal,发生退订的产品以后都无法再次购买
       
    3. JamesPe

      JamesPe New Member

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      已经发了邮件了,过了4,5天了,还是没有任何进展哎。
       
    4. EricPhone

      EricPhone Moderator Moderator

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      没有任何进展是指?没收到任何邮件回复?
       
    5. JamesPe

      JamesPe New Member

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      就是刚发邮件过去的时候收到一封
      Your request (#125743) has been received and is being reviewed by our support staff.
      然后就没有下文了。。。
       
    6. EricPhone

      EricPhone Moderator Moderator

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      已经在处理中了,请耐心等待
       
    7. JamesPe

      JamesPe New Member

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      额,,已经过了挺久的了,还是没有收到退款哎,我需要重新发送邮件吗?
       
    8. EricPhone

      EricPhone Moderator Moderator

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      不需要重新发邮件,你之前发邮件提交过你的paypal帐号耐心等待就可以了
       

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