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  • [SOLVED] HB will not fully load

    Discussion in 'Honorbuddy Support' started by babyssj4, Jun 2, 2016.

    1. babyssj4

      babyssj4 New Member

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      Honorbuddy v2.5.15214.825 started.
      Logging in...
      T: 5247689996556360741 H: 2506903052
      Attaching to D3D11
      Attached to WoW with ID 17688

      This is as far as HB will go. I have restarted HB and computer multiple times to no avail. This started on Monday so I assumed their was just an update that hadn't happened yet but it is now Thursday and still having problems. Any help would be greatly appreciated.

      This will also not provide a log file and cannot Load or Start any profiles.
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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    3. babyssj4

      babyssj4 New Member

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    4. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi, Babyssj4,

      From the information you've cut-n-pasted, Honorbuddy is most definitely creating a log. Please find and attach the log that illustrate the problem. It is not hard, and the article will lead you through the process:

      The log contains information that will allow us to analyze the problem. The cut-n-paste from the scrolly window omits much important information to prevent confusing users.

      cheers,
      chinajade
       
    5. babyssj4

      babyssj4 New Member

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      This is the first one that has showed up and the only log I have to show
       

      Attached Files:

    6. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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    7. babyssj4

      babyssj4 New Member

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      Problem has been resolved! Just had to enter my product key again after I deleted the settings and it's working better than ever! Thank you for your help.
       

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