[Thread moved to the Support forum, where such things belong.] [hr][/hr] Hi, Ctomkinson, The BuddyWizard is outdated and has been retired. Instead, please use the 'installer', not the zip file, to perform the installation. You will need to run the installer with Windows administrator privileges. The installer is available here: Buddy Downloads Your Windows must be completely patched for the installer to work. (E.g., Win7 must have SP1 installed + updates). Keep running Windows Update until there are no more patches to apply. This may require rebooting your machine several times. The installer must be an exception to your AntiVirus. The directory in which you install the Buddy bot must be an exception to your AntiVirus. If no joy, please show us a full log of the problem. cheers, chinajade