[SOLVED] Support issues: HB not working stuck on logging in

When it opens it gets to logging in...
T. ..... H......
Then moves no further

 

[Thread moved to the Support forum, where such things belong.]
[hr][/hr]
Hi, Mogopogo, and thanks for the log.

You appear to have a program on your machine that is interfering with proper Honorbuddy operation. These articles will walk you through the usual suspects:

BosslandGmbH:HelpDesk:AntiVirus Interference​

BosslandGmbH:HelpDeskrograms that Interfere with BosslandGmbH Products​

But for now, this will have to wait since we've had a Tripwire event. Explanation here:

BosslandGmbH:HelpDesk:What is Tripwire?​

Status here:

[Official] Tripwire event on 30-Jun-2016​

Discuss here:

Inevitable discussion thread for Tripwire event on 30-Jun-2016​

cheers & welcome aboard,
chinajade

 

I Disabled my antivirus and firewall and still no luck, here is my log

 

Hi again, Mogopogo, and thanks for the fresh log.

Disabling the AntiVirus is a bad idea. Instead, please do as the article suggestions and create 'exceptions' for the entire Honorbuddy directory, and all executables therein.

BosslandGmbH:HelpDesk:AntiVirus Interference​

If no joy, let's switch your WoWclient from DX11 mode to DX9 mode, and restart the WoWclient. More info here:

BosslandGmbH:HelpDesk:Video driver problem​

If still no joy, then the problem is definitely an interfering program. This article will guide you through eliminating the usual suspects:

BosslandGmbH:HelpDeskrograms that Interfere with BosslandGmbH Products​

If you have a program on this list, it needs to be removed from your system, not just 'disabled'.


cheers,
chinajade

 

Hello sorry,
But i have figured out the problem, and it is that i am using a VPN, unfortunatly my wow will not work without a VPN and my honour buddy wont work with one. Are there any VPNs that will work with honorbuddy?

 

Hi again, Mogopogo,

Very glad you figured it out! Alas, "VPNs" are a forbidden forum topic, and we will not be able to assist you with this further.

Ref: Bossland GmbH Forum Rules​

cheers,
chinajade

 

Any idea where i can get this help from ??

 

Hi, Mogopogo,

There is NO reason a WoWclient 'requires' a VPN. They run just fine without it.

You will need to seek help someplace other than the Buddy forums. Buddy bots are not supported with use on VPNs.

We're closing this thread, since we cannot assist further with this issue. Please do not open another thread in the Buddy forums regarding VPNs.

cheers,
chinajade