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    • Honorbuddy quest gets stuck on "Moving to interact"

    Discussion in 'Honorbuddy Support' started by Databus, Jul 1, 2016.

    1. Databus

      Databus New Member

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      Whenever I run the default questing profile that comes with honorbuddy [it loads correctly, everything is good]. Everything works perfectly but then it'll sometimes get stuck on "Moving to interact with [mob name here] or [other name]" and hang indefinitely. The only way to fix it is if I stop then start honorbuddy, or manually walk to that point and engage with the mob / item.

      How can I fix this?
       
      Databus, Jul 1, 2016
      #1
    2. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi, Databus,

      Our crystal ball is currently out for repair. We'll need to see a full log of the problem, in order to analyze the issue.


      cheers,
      chinajade
       
      chinajade, Jul 1, 2016
      #2
    3. Databus

      Databus New Member

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      EDIT: It happened again, here is the log file. It doesn't happen as often now (maybe every 10 mins, as opposed to every minute or so) but I'm still having the same problem with "Moving to interact"

      EDIT2: If I stop the bot then restart it, then it continues, but will get stuck later in like 5 or 10 mins.

      EDIT3: In the case of quest giveres or quest objects you collect, it will stand right in front of the object. It has no trouble going there. It just won't interact and will hang forever.
       

      Attached Files:

      • log.txt
        File size:
        1.2 MB
        Views:
        45
      Last edited by a moderator: Jul 1, 2016
      Databus, Jul 1, 2016
      #3
    4. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi, Databus, and thanks for the log.

      From this log, there is something really twisted with your machine—to the point it looks like your Honorbuddy installation is damaged.

      Let's start with a 'clean install' of Honorbuddy as described here:

      As stated in the article, for the clean install it is important that:
      • The 'installer', not the zip file, is used to perform the installation.
        You will need to run the installer with Windows administrator privileges. The installer is available here:
      • Your Windows must be completely patched for the installer to work. (E.g., Win7 must have SP1 installed + updates).
        Keep running Windows Update until there are no more patches to apply. This may require rebooting your machine several times.
      • The installer must be an exception to your AntiVirus.
      • The directory in which you install the Buddy bot must be an exception to your AntiVirus.
      • You copy nothing from a previous Honorbuddy installation
      • You do not install any third-party products
      • You disable the streaming of all content from the Buddy Store
      We'll need to leave it in this configuration, until we get the problem figured out.

      Please show us a fresh log from this 'clean install', if the problem happens again.

      cheers,
      chinajade
       
      chinajade, Jul 1, 2016
      #4

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