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  • Random crashes

    Discussion in 'Rebornbuddy Support' started by Mooncloud, Jun 28, 2016.

    1. Houki

      Houki Member

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      same thing as me haven't had an admin post or anything like that and i've literally tried all the things i've seen people post to do none of which worked
       
    2. Houki

      Houki Member

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      View attachment 9412 2016-07-02 15.41.txt View attachment 8296 2016-07-02 17.39.txt View attachment 8416 2016-07-02 17.36.txt View attachment 7504 2016-07-01 20.29.txt
      Not sure what i did but i managed to fix the previous issue only to find myself in another. I'll upload the logs below I just don't understand what happened i was at work then i come back and now all of a sudden its causing ff14 to crash randomly (like the bot will run for 30m-1hr then it will crash the game client) I don't think its isolated to 1 issue but i really don't know.
       
    3. mastahg

      mastahg Administrator Staff Member

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      Still confident that these crashes are related to an outside force. Since its effecting both 32 and 64 bit clients its unlikely its due to an offset changing,some users say its happening when the bot is idling without a profile running really sounds like antivirus or something else getting upset with the hook we use on the game. I ran 5 clients for 16 hours with no issues today using 3 different computers and none of them had issues at all.
       
    4. jensenbeach772

      jensenbeach772 Banned

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      mastahg can you look at my log and see why im crashing plz
       
    5. Houki

      Houki Member

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      I don't have any antivirus's running and this has happened when the bot was running (although the bot stops for a second right before it happens maybe 5 seconds then the game crashes) i reinstalled rebornbuddy and am currently using fatebot which hasn't crashed yet. Most of my crashes were using exbuddy gathering
       
    6. Houki

      Houki Member

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      Game crashed after about 3 hours using fatebot saying in jection was out of sync or something what would cause that?
       
    7. Mooncloud

      Mooncloud Member

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      I reinstalled Windows (barebones, no bloatware) and still get the problem. Rolled back drivers, you name it.

      2 of my 3 computers exhibit this issue.

      I find it very interesting that these always crash near simultaneously. I was speaking with Prez the other day and our clients crashed within 3 seconds of each other (My 2, his 1). Makes me think it is some timing issue or some internal check failing?
       
    8. Houki

      Houki Member

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      Yea i just went through and deleted all the programs that are supposedly troublesome to the bots (on some link i found on google) so we'll see where that gets us i just can't believe that i would be the only 1 having this sort of problem
       
    9. Houki

      Houki Member

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      Thanks for the reply

      I followed all the instructions in that link (uninstalling programs antivirus ect) So we will see how it goes for now its been working for about 3 hours with no issues
       
    10. y2krazy

      y2krazy Community Developer

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      GreyMagic errors are usually an issue with your local machine. chinajade replied here to a similar crash (albeit for HB, but it should still apply here):

       
    11. Houki

      Houki Member

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    12. mastahg

      mastahg Administrator Staff Member

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      That seems unrelated to the issue at hand.

      I've merged the threads as there is no point in having 3 active threads.

      I've created a new beta build that has some extra logging included.

      http://updates.buddyauths.com/GetNewest?filter=RebornbuddyBeta

      If we are to narrow the cause of this crash down, when it crashes ill need the log file and the "Fault offset" associated with the crashed game client. It's very important that the fault offset match the log file being provided otherwise i will not be able to tell where in the games code it crashed.

      Also, please refrain from using exbuddy or any other plugins, we must remove as many variables as possible.
       
    13. Mooncloud

      Mooncloud Member

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      Mastahg, through further testing... I removed ExBuddy and had Lisbeth running for 12+ hours, no issues.

      I'll enable ExBuddy for the beta build and run that, see what comes up.
       
    14. Prez

      Prez New Member

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      This is all well and good but did you read Mooncloud and I were chatting in Discord the other day and BOTH of our clients crashed AT THE SAME TIME. I'm sure we both don't have the exact same local machine set up the exact same way. The only thing I never asked Moodcloud was where he/she lives; I live in Massachusetts and my isp is Charter.


      My clients have been running for most of the day using Gather Manager until the ExBuddy fiasco I had about half an hour ago with it changed the folder directory on it's own! I had a couple of crashes but neither account has crashed yet. I think the next time it crashes I'll quickly post here and hopefully get Mooncloud to do the same if his/hers crashed too.
       
      Last edited: Jul 3, 2016
    15. Mooncloud

      Mooncloud Member

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    16. testarooni

      testarooni New Member

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      Beta Crash Log

      Here is my first attempt using the Beta. Got a crash about a minute in. The beta was installed vanilla; no plugins, no profiles, no bot bases, etc.

      I ran the simplest thing I could think of, the Chocobo Trainer.

      log file: View attachment 5744 2016-07-03 20.15.txt
       
    17. Prez

      Prez New Member

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      What can we run with no plugins or exbuddy?

      nm, gonna run fates
       
      Last edited: Jul 3, 2016
    18. testarooni

      testarooni New Member

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      sorry, forgot the fault info. here is mine:

      Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x5768342a
      Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
      Exception code: 0xffffffe4
      Fault offset: 0x00000000
      Faulting process id: 0x16c4
      Faulting application start time: 0x01d1d5915fb09aff
      Faulting application path: R:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
      Faulting module path: unknown
      Report Id: e1568bbe-180e-4af2-b078-d52bd67df2aa
      Faulting package full name:




      Fault bucket 108246649729, type 1
      Event Name: APPCRASH
      Response: Not available
      Cab Id: 0

      Problem signature:
      P1: ffxiv.exe
      P2: 1.0.0.0
      P3: 5768342a
      P4: StackHash_bdcb
      P5: 0.0.0.0
      P6: 00000000
      P7: ffffffe4
      P8: PCH_67_FROM_ntdll+0x0007718C
      P9:
      P10:

      Attached files:
      C:\Users\****\AppData\Local\Temp\WER7CBE.tmp.WERInternalMetadata.xml

      These files may be available here:
      C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_ffxiv.exe_8feff8ecf4989cc96d29e694c078c49e63dd66_7f3b026c_1f5990b3

      Analysis symbol:
      Rechecking for solution: 0
      Report Id: e1568bbe-180e-4af2-b078-d52bd67df2aa
      Report Status: 0
       
    19. mastahg

      mastahg Administrator Staff Member

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      Without the associated crash information from windows, the logs are worthless.
      I also clearly asked for no third party sofware to be installed.

      Strange that the offset is 0, that one isnt of any use sadly.
       
    20. testarooni

      testarooni New Member

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      One thing I want to be sure to note is that rebornbuddyx64 has no crashing issues. Unfortunately it is throwing various errors that prevent it from being an alternative.

      I am going to run the beta and see if I can get a more realistic fault offset over the next hour or so.
       

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