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    Discussion in 'Honorbuddy Support' started by bouddakush, Aug 27, 2016.

    1. bouddakush

      bouddakush New Member

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      Hello, I would get a refund on a key one month I buy yesterday. because it does not conrespond was my expectation.

      pending a positive response from you.

      thank you.​
       
    2. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi, Bouddakush,

      You have purchased the key during a 'patch recovery' period. You can find more information about it here:

      And, the current status of the patch recovery is here:

      The Bossland GmbH 'front office' will automatically extend keys with the duration of the Honorbuddy downtime. But, if you really wish to pursue a refund, you can contact the 'front office' to get the process started.

      The forum staff has no ability to assist you in this matter. You will need to email the 'front office'.

      cheers,
      chinajade
       
    3. Megapowen

      Megapowen New Member

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      you know any eta when honorbuddy will work again?
       
    4. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi, Megapowen,

      You can subscribe to the 'status' thread for updates. The instructions for how to do this are in the first post of the status thread, itself.

      The Bossland GmbH development staff never gives out ETAs. Reading through the thread should make it obvious as to 'why'—it cannot be predicted whether testing will or won't find any issues that require additional time.

      cheers,
      chinajade
       
      Last edited: Aug 27, 2016
    5. Megapowen

      Megapowen New Member

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      ok thanks :) Just want to know if its hour or days :)
       

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