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    • Locked out of Buddy Portal

    Discussion in 'Honorbuddy Support' started by Deputydog857, Jan 20, 2017.

    1. Deputydog857

      Deputydog857 Member

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      I tried logging into both the store AND Buddy Portal to see how much time is left on my key but it says Too many Attempts and to contact customer support.
       
      Deputydog857, Jan 20, 2017
      #1
    2. UnderratedPost

      UnderratedPost Member

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      Their servers might be overloaded :) Please try again in a few minutes!
       
      UnderratedPost, Jan 20, 2017
      #2
    3. Tony

      Tony "The Bee" Staff Member Moderator

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      reset your pass
       
      Tony, Jan 20, 2017
      #3
    4. Deputydog857

      Deputydog857 Member

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      I reset my password, tried to log in and still got ----- "This account is locked out because of too many invalid password attempts. Please contact support at support@thebuddyforum.com"
       
      Deputydog857, Jan 20, 2017
      #4
    5. Deputydog857

      Deputydog857 Member

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      Never mind, had a pw reset sent to email, all good now. Thank you for responding
       
      Deputydog857, Jan 20, 2017
      #5
    6. Whoa

      Whoa Member

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      Tony I havent had access to my original email in years and I just got locked out aswell. Do i send ID or what should I do to regain access?
       
      Whoa, Jan 20, 2017
      #6
    7. Tony

      Tony "The Bee" Staff Member Moderator

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      you need to provide the payment info,send us an email plz
       
      Tony, Jan 21, 2017
      #7
    8. knaller1

      knaller1 New Member

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      same problem here.
      Can send you my key when you need but my username is knaller1 also here.

      My old email account is lost.

      Payment info is also not avitable but my old email account is lost.
      Or i have contact web.de to give me the access back.
      But i pay with creditcard the last time
       
      Last edited: Jan 21, 2017
      knaller1, Jan 21, 2017
      #8
    9. Tony

      Tony "The Bee" Staff Member Moderator

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      Tony, Jan 21, 2017
      #9
    10. knaller1

      knaller1 New Member

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      knaller1, Jan 21, 2017
      #10
    11. Tony

      Tony "The Bee" Staff Member Moderator

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      we will check it asap
       
      Tony, Jan 21, 2017
      #11

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