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  • Your order needs to be manually reviewed...

    Discussion in 'Honorbuddy Support' started by Pekiniasz, May 16, 2017.

    1. Pekiniasz

      Pekiniasz New Member

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      "Your order needs to be manually reviewed by our financial team to prevent fraudulent activities. This process may take up to a business day.
      You will receive another email once the approval process is done.
      Thank you for your understanding.

      Regards,
      Buddy Team"

      Hello, I received such email about 24h ago, but still don't have any answer. I wrote email on adress "support@thebuddyforum.com" and no answer :(
       
    2. optimalnee

      optimalnee New Member

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      Same problem.
       
    3. BotOperator

      BotOperator Well-Known Member

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      Hi, I am sorry to say this but forum support cannot help here.
      support@thebuddyforum.com is the way to go. It can take up to 72 hours depending on the work load.
      We can't speed things up from our side. :(
       
    4. Lucent075

      Lucent075 New Member

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      You may not be able to speed things up but can you explain why EVERY attempt i have made with multiple types of keys across different payment methods have all been returned as possibly fraudulent?
       
    5. Jackels

      Jackels Member

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      Ask your bank.
       
    6. BotOperator

      BotOperator Well-Known Member

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      No I can't. Like I said, forum support cannot help with payment related issues.
       
    7. Lucent075

      Lucent075 New Member

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      If it were only that easy, I've utilized three different forms of payment and ALL have been immediately deemed as "possibly fraudulent" and in need of "manual review"

      First key purchase went off with out a hitch, trying to get a second one is much harder than it should be. If my experience is any indication the payment company is costing the "buddy bot company" lots of subscriptions.
       
    8. Tony

      Tony "The Bee" Staff Member Moderator

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    9. metus

      metus Member

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      It means that it needs to be manually reviewed by Bossland I think.
       

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