Dear Buddy forum can u plz help me out got some issues

I just brought a key, my plan was to level up from 100 to 110, but here is the first problem im running into.
first of all i cannot login to https://store.buddyauth.com/Product?productId=124

my login failed, so i headed to >

Please enter your buddy portal user name and password. Navigate to buddyauth.com if you don't have an account.

from this point i cannot make a new account since it says i already have an account registered on my email. im stucked now? what can i do now?

and btw 1 more thing when it says this https://gyazo.com/c5d44bed29515a54c0bbe5c0c2950be7

what can i basicly do in order to make this working can someone help me plz

 

The request new password option is there for you. Just click login and it's on the bottom of the login page of the buddyauth.com section

https://na.buddyauth.com/Account/LogOn.


As for part two of your request you cut out all details of the error in your screen shot... Perhaps Tony know s enough on that error to give you a response


Additionally, US just got patched today so the Dev s are hard at work updating HB. You can track the updates at https://www.thebuddyforum.com/threads/honorbuddy-update-status-patch-7-3-2-build-25326.409364/

 

thanks bro, but the thing is that im stucked when it comes to this https://gyazo.com/a12c144a25db32ae9e579fac3728ec3d

my username is Thealer and has always been and my mail is also correctly typed in, there are no ways to continue

 

ty Tony, and btw why my bot keep saying?

We couldn't find a free WoW process to attach. Please make certain your toon is standing in game world and you are running latest version of Honorbuddy.

im already logged in i dont get it

 

thanks again Tony, but i wonder i just brought a 7 days trial i used to have lifetime, before the patch will be out my whole period will be gone

 

Tony whats up my keys are not working i used them just for 1 day could u help me out here i should have alteast 5 days left

 

ok im sorry if i missunderstood it but it said that my keys was expired but ill wait, thanks

 

Tony can u lmk when i can use it again since it kept saying im out of days, ive only been login once since i brought it

 

Tony i didnt even get to spent 1 day of the product i brought, can i have what i payed for or atleast a refund?

 

Tony can u leave me which of the emails i have to send to plz thx