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    • Purchased but received nothing yet. (Amazon Pay)

    Discussion in 'Rebornbuddy Support' started by okabe, Jul 21, 2021.

    1. okabe

      okabe New Member

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      I got the 6 month package and I still didn't get anything. I tried to contact support but no response, can someone help ?
       
      okabe, Jul 21, 2021
      #1
    2. mastahg

      mastahg Administrator Staff Member

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      sent pm
       
      mastahg, Jul 22, 2021
      #2
      okabe likes this.
    3. meawzero

      meawzero New Member

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      me too around 16 hours now
       
      meawzero, Jul 22, 2021
      #3
    4. mastahg

      mastahg Administrator Staff Member

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      pm me email and order id
       
      mastahg, Jul 22, 2021
      #4
    5. LeylinWhite

      LeylinWhite New Member

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      For me it's been 3hrs so far, don't know how long the usual waiting time for a key is.
       
      LeylinWhite, Jul 22, 2021
      #5
    6. mastahg

      mastahg Administrator Staff Member

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      There seems to be an issue with the shop atm, im going to get in touch with bossland to investigate the issue.
       
      mastahg, Jul 22, 2021
      #6
    7. Jammy

      Jammy New Member

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      Hi, sent you a DM there mastahg, new to this site so unsure if I did it right. Playing it safe and letting you know I sent you one by telling you here! I'm having the same issue as everyone else, but I used card.
       
      Jammy, Jul 22, 2021
      #7
    8. Miao Ying

      Miao Ying New Member

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      Sent a DM also because I haven't received anything after purchasing as well
       
      Miao Ying, Jul 22, 2021
      #8
    9. alice432

      alice432 New Member

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      Send a DM! As i haven't received anything either.
       
      alice432, Jul 22, 2021
      #9
    10. okabe

      okabe New Member

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      Thank you so much !
       
      okabe, Jul 23, 2021
      #10
    11. mastahg

      mastahg Administrator Staff Member

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      Were working on the issue now, keys should be going out soon.
       
      mastahg, Jul 23, 2021
      #11
    12. mastahg

      mastahg Administrator Staff Member

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      Keys are currently being sent out manually, if you didn't get one with the last wave it's possible your order required manual verification for security reasons.
       
      mastahg, Jul 24, 2021
      #12
    13. JWC

      JWC New Member

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      Hi, I am still waiting on it, any luck on delivering today?
       
      JWC, Jul 25, 2021
      #13
    14. mastahg

      mastahg Administrator Staff Member

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      If you haven't gotten a key it's possible your order failed the fraud prevention measures the shop employs, bossland is still working on sending keys out manually in waves.
       
      mastahg, Jul 26, 2021
      #14
    15. JWC

      JWC New Member

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      Check your spam box, it is sitting in my spam the whole time. LOL
       
      JWC, Jul 27, 2021
      #15
    16. Esteban4u

      Esteban4u New Member

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      I made a purchase on credit card, #308551 and I've been waiting almost 24 hours now for it to be fulfilled
       
      Esteban4u, Jul 28, 2021
      #16
    17. Timhortons

      Timhortons New Member

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      Just purchased mine a few hours ago with Credit card as well.

      *UPDATE Just received an email saying i should get my key soon. Hopefully others are getting the same emails and it goes quickly.
       
      Last edited: Jul 28, 2021
      Timhortons, Jul 28, 2021
      #17
    18. Ereztheex

      Ereztheex New Member

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      I have also purchased a key through amazon pay and I have not received any emails at all.

      Please assist.


      **Update** Email finally came through.
       
      Last edited: Aug 3, 2021
      Ereztheex, Aug 3, 2021
      #18
    19. mastahg

      mastahg Administrator Staff Member

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      Check your spam folder, if its not there pm me your order id and ill see if its in the database
       
      mastahg, Aug 3, 2021
      #19

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