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    • Authentication failed.

    Discussion in 'Archives' started by HB8181O60, Jun 14, 2011.

    1. HB8181O60

      HB8181O60 New Member

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      Alright, I'd like to start with, I've been pouring over forums for 2 hours now. But, my message is saying:

      Shared Sessions: 0/0
      Invalid Account Details
      Authentication Failed!

      I've bought HB and I have all the emails. I've done everything the emails have told me to. I've enabled HB through my Firewall. I've reset my password. My username is HB818O60 and my invoice number is 52495. Could someone please help me? Thanks!
       
      HB8181O60, Jun 14, 2011
      #1
    2. Kickazz006

      Kickazz006 Well-Known Member Moderator

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      Kickazz006, Jun 14, 2011
      #2
    3. HB8181O60

      HB8181O60 New Member

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      Hello HB8181O60 ! Please select an area from the menu above.

      * Current Honorbuddy Sessions: 0
      * Current Gatherbuddy Sessions: 0
      Buddy Sessions: 0/0
      Lifetime Sessions: 0/3

      * these numbers are for display only. They only show the current used sessions for each type. See the My Sessions tab at the top for more information.


      I have no keys, nor do I have any sessions.
       
      HB8181O60, Jun 14, 2011
      #3
    4. dan1577

      dan1577 New Member

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      im having the same problem and getting no help.
       
      dan1577, Jun 14, 2011
      #4
    5. Scarlettey

      Scarlettey New Member

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      When did you buy it? if you have bought it within the last few days Bossland has to approve of your Buying so pretty much he goes through his Payment emails and says "approved" and he is a very busy man so it could be a week before its approved
       
      Scarlettey, Jun 14, 2011
      #5
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      \

      your acc is ok,make sure that you are trying to log on bot using the same info as the auth portal
       
      Tony, Jun 15, 2011
      #6
    7. Tony

      Tony "The Bee" Staff Member Moderator

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      what you can see on auth portal?
       
      Tony, Jun 15, 2011
      #7
    8. elerbaby

      elerbaby New Member

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      How do i make my login for auth portal?
       
      elerbaby, Jun 15, 2011
      #8
    9. Tony

      Tony "The Bee" Staff Member Moderator

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      Tony, Jun 15, 2011
      #9
    10. elerbaby

      elerbaby New Member

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      How do i make it?????
      Or where do i find my username and pass????
       
      elerbaby, Jun 15, 2011
      #10
    11. Tony

      Tony "The Bee" Staff Member Moderator

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      you can log on auth portal using the same info as the bot
      the one from the email we have sent you
       
      Tony, Jun 15, 2011
      #11
    12. elerbaby

      elerbaby New Member

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      i cant log in with it.
       
      elerbaby, Jun 15, 2011
      #12
    13. elerbaby

      elerbaby New Member

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      I cant.
      And what are flying key used to?
       
      elerbaby, Jun 15, 2011
      #13
    14. elerbaby

      elerbaby New Member

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      I have logged in now
       
      elerbaby, Jun 15, 2011
      #14
    15. Tony

      Tony "The Bee" Staff Member Moderator

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      the flying key will allow you to use flying mounts on Hb
       
      Tony, Jun 15, 2011
      #15
    16. Kickazz006

      Kickazz006 Well-Known Member Moderator

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      for the user(s) that can log into the buddy auth portal - there's nothing wrong with your account. the issue is on your end which means:

      your firewall(s) need to let hb through (generally the issue), if that's not the case, the firewall isn't letting you to use port 5031, if the firewall is allowing 5031, then open it on your router
       
      Kickazz006, Jun 15, 2011
      #16

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