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    • Login issues, "Authentication failed" Encryption issues?

    Discussion in 'Archives' started by epidemic813, Aug 16, 2011.

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    1. epidemic813

      epidemic813 New Member

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      Still having an issue logging in.

      The little text window says,

      Logging in...
      Authentication failed!

      I've checked login information multiple times, as well as completely uninstalled and reinstalled three times. The post says at the top of this page to delete something in the setting folder. I do not have a settings folder in my buddy folder.

      Anyone offer some advice?
       
      epidemic813, Aug 16, 2011
      #1
    2. btaddict

      btaddict New Member

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      if you haven't tried re-typing in your password, try that, there was something with latest version that broke encryption.

      i sometimes get it to take 2-3 tries to finally authenticate..sometimes i just have to close hb for a few minutes and then it'll go.
      it's weird..since i usually use 2 or all 3 of my keys..and some would log in just fine, and others refuse to log in....

      they'll tell you it's a firewall issue...


      edit:
      also, supposedly if you've bought the bot recently-ish, you now put the key into the username field and leave the password blank, i guess instead of using your forum info.
       
      Last edited: Aug 16, 2011
      btaddict, Aug 16, 2011
      #2
    3. Tony

      Tony "The Bee" Staff Member Moderator

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      whats the exact error?
      post your log here
       
      Tony, Aug 16, 2011
      #3
    4. alfalahi

      alfalahi New Member

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      hey there i had the same problem too for 5 hours , this is what i did , i restarted router ( got different ip address ) and tried it , i took about 8 secs then i logged in

      try to restart ur router/change ip if you can
       
      alfalahi, Aug 16, 2011
      #4
    5. u12e12a

      u12e12a New Member

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      Hi

      I have the same issues for like 6 hours and i did all what you say but still same can you plz help.

      Thank You.
       
      u12e12a, Aug 16, 2011
      #5
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      post your log here
       
      Tony, Aug 16, 2011
      #6
    7. almurar

      almurar New Member

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      i have same issue

      attach log file
       

      Attached Files:

      almurar, Aug 16, 2011
      #7
    8. sdihi

      sdihi New Member

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      same problem here cant login for 5 houers

      i restarted router

      restarted my pc

      clear Cache

      still cant loging
       
      sdihi, Aug 16, 2011
      #8
    9. u12e12a

      u12e12a New Member

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      9 hours still the same.

      Logging in...
      Authentication failed!

      Logging in...
      Authentication failed!

      Logging in...
      Authentication failed!

      plz do samthing
       
      u12e12a, Aug 16, 2011
      #9
    10. sdihi

      sdihi New Member

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      still same problem till now plz healp me cant log in

      Logging in...
      Authentication failed!

      Logging in...
      Authentication failed!

      Logging in...
      Authentication failed!
       
      sdihi, Aug 17, 2011
      #10
    11. Tony

      Tony "The Bee" Staff Member Moderator

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      something is blocking your Hb

      add exceptions on your firewall and your antivirus
       
      Tony, Aug 17, 2011
      #11
    12. u12e12a

      u12e12a New Member

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      still the same.
      plz fix it
       
      u12e12a, Aug 17, 2011
      #12
    13. Tony

      Tony "The Bee" Staff Member Moderator

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      you should check your machine
       
      Tony, Aug 17, 2011
      #13
    14. Kickazz006

      Kickazz006 Well-Known Member Moderator

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      there's only a couple of reasons why it's not logging in ...

      1) your firewall / anti-virus
      2) user entered wrong username / pw
      3) settings folder from old 5104 (or below) was copy / pasted into 'new' hb

      easiest way to fix your issue:
      1) fresh hb install (don't copy / paste anything over); I don't know if you copy / pasted settings folder over
      2) login

      if you still get a login error, then you must fix your firewall / antivirus issue and let HB through
       
      Kickazz006, Aug 17, 2011
      #14
    15. Tony

      Tony "The Bee" Staff Member Moderator

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      wrong info should give him "Invalid details" msg
       
      Tony, Aug 17, 2011
      #15
    16. u12e12a

      u12e12a New Member

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      i use anther PC & i format my PC still i have that issuse thank you for your time but i think i will stop using HB.
       
      u12e12a, Aug 17, 2011
      #16
    17. Tony

      Tony "The Bee" Staff Member Moderator

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      both machines are on the same network?
       
      Tony, Aug 17, 2011
      #17
    18. HyperMonkey

      HyperMonkey Member

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      Logging in...
      Authentication failed!
      Logging in...
      Authentication failed!
      Logging in...
      Authentication failed!
      Logging in...
      Authentication failed!
      Logging in...

      Suddenly I'm also having this problem.. never had any problems before, and haven't changed anything in my setup..
       
      HyperMonkey, Aug 17, 2011
      #18
    19. hi1674

      hi1674 New Member

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      i just got it too and this website is extremely slow while other websites are NOT.

      Please restart the authentication server.
       
      Last edited: Aug 17, 2011
      hi1674, Aug 17, 2011
      #19
    20. sGkz

      sGkz Member

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      Same issue here,

      can't login since this morning.
       
      sGkz, Aug 17, 2011
      #20
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