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    • Root-level information is incorrect. Line 1, paragraph 1

    Discussion in 'Honorbuddy Support' started by konttinen, Sep 18, 2011.

    1. konttinen

      konttinen New Member

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      konttinen, Sep 18, 2011
      #1
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      what profile are you trying to load?
       
      Tony, Sep 18, 2011
      #2
    3. konttinen

      konttinen New Member

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      konttinen, Sep 18, 2011
      #3
    4. konttinen

      konttinen New Member

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      konttinen, Sep 18, 2011
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    5. Tony

      Tony "The Bee" Staff Member Moderator

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      thats a Gb2 profile,is your Hb on Gb2 mode?
       
      Tony, Sep 18, 2011
      #5
    6. konttinen

      konttinen New Member

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      not sure how i can check it?
       
      konttinen, Sep 18, 2011
      #6
    7. Tony

      Tony "The Bee" Staff Member Moderator

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      Tony, Sep 18, 2011
      #7
    8. konttinen

      konttinen New Member

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      konttinen, Sep 18, 2011
      #8
    9. Tony

      Tony "The Bee" Staff Member Moderator

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      Tony, Sep 18, 2011
      #9
    10. konttinen

      konttinen New Member

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      konttinen, Sep 18, 2011
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    11. Apoc

      Apoc Moderator Staff Member Moderator

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      The problem is with how you saved the profile. Never copy/paste the output from the IE window itself, it is NOT valid XML. IE saves "-" before nodes to be collapsed, and its not valid XML to be in the file. Find all lines starting with "-" (excluding quotes) and remove the "-". It should be about 4-5 lines total in the profile you provided.

      Example:


      HTML:
      - <HBProfile>
      Becomes
      HTML:
      <HBProfile>
       
      Apoc, Sep 18, 2011
      #11

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