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    • HB Crashes WoW.

    Discussion in 'Honorbuddy Support' started by Mikkelul, Sep 24, 2011.

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    1. Tony

      Tony "The Bee" Staff Member Moderator

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      full log as attachment plz

      http://www.thebuddyforum.com/honorb...-how-attach-your-hb-log-file-[-pictures].html
       
      Tony, Oct 9, 2011
      #21
    2. Mikkelul

      Mikkelul Banned

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      It crashed because HB Doesn't work on Windows 8...
       
      Mikkelul, Oct 9, 2011
      #22
    3. Mikkelul

      Mikkelul Banned

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      I was using Vista before, now i'm on Windows 7, and it work's fine.
       
      Mikkelul, Oct 9, 2011
      #23
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      yes we donr support an OS that is not released in a public final version yet
       
      Tony, Oct 9, 2011
      #24
    5. johnny12343

      johnny12343 New Member

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      neither of us are using windows 8, im just using my older laptop now because it works on it.but tony i know its off topic but could you whitelist my email? i was buying the single day hb and all of a sudden yesterday when i tried buying 1 session all my credit cards started getting declined. and now i cant even by a day pass. Its really bugging me please help
       
      johnny12343, Oct 9, 2011
      #25
    6. dudekde22

      dudekde22 New Member

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      Tony, here is the log.
       

      Attached Files:

      Last edited: Oct 9, 2011
      dudekde22, Oct 9, 2011
      #26
    7. Tony

      Tony "The Bee" Staff Member Moderator

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      post your request on payments session plz :)

      and expecting a full log as attachment from u
       
      Tony, Oct 9, 2011
      #27
    8. Tony

      Tony "The Bee" Staff Member Moderator

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      thx for the log mate

      clear your wow cache

      disable your wow addons(if any)

      and make a try running Hb without plugins(except the default one)
       
      Tony, Oct 9, 2011
      #28
    9. dudekde22

      dudekde22 New Member

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      Yep, i've already been doing all these steps previously. Only observation that i have seen is that when i clear my wow cache it prolongs before HB crashes, usually gives me couple extra hours before it crashes. Everytime i run HB i make sure i delete my wow cache. I don't use any addons on that pc. For plugins i only use the default ones, but recently i did start using squire for pvp. I was having problems before this addon though. Thank You for your help.
       
      dudekde22, Oct 9, 2011
      #29
    10. Tony

      Tony "The Bee" Staff Member Moderator

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      hmmm,next time post here your crash report txt(but before edit your char's name)
       
      Tony, Oct 9, 2011
      #30
    11. dudekde22

      dudekde22 New Member

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      What crash report? Only thing i have is the log i posted. When i come back to my computer screen the wow window is frozen with whatever my guy was doing at the time shown. There is no official error crash message. I don't see my toon's name in my log, so i'm not sure what you mean by editing his name.
       
      dudekde22, Oct 9, 2011
      #31
    12. Tony

      Tony "The Bee" Staff Member Moderator

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      you can find the wow crash report in your wow folder under "errors" subfolder
       
      Tony, Oct 10, 2011
      #32
    13. dudekde22

      dudekde22 New Member

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      My errors folder shows last crash dump file created on may 2nd of this year... so it doesn't look there has been a crash file in almost 6 months Tony.
       
      dudekde22, Oct 10, 2011
      #33
    14. Tony

      Tony "The Bee" Staff Member Moderator

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      clear the folder
      and check again after a crash
       
      Tony, Oct 10, 2011
      #34
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