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  • Authentication Failed!

    Discussion in 'Honorbuddy Support' started by u12e12a, Dec 2, 2011.

    1. u12e12a

      u12e12a New Member

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      Hi
      guys after the new patch I download the new BH and trying to use it but keep saying Authentication failed?
       
    2. projektt

      projektt Active Member

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    3. u12e12a

      u12e12a New Member

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      ban??
       
    4. sh5d3b0y

      sh5d3b0y New Member

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      lol no i cant get mine going either, i log in my info and it says authentication failed! not ban, i just started mine today...well not really since it wont run
       
    5. no1knowsy

      no1knowsy Well-Known Member

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    6. Lovemonkey

      Lovemonkey New Member

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    7. no1knowsy

      no1knowsy Well-Known Member

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      go to Home Page - Buddy Auth Portal
      Register if you haven't.
      Login (on that site) with the username and password you created (on that site).
      Click on Keys.
      Find your key, copy and paste it into the username field of HB. Leave the password blank.
      Make sure to have no spaces or extra letters/numbers before or after the key.
       
    8. Lovemonkey

      Lovemonkey New Member

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      I've just done that.

      I'm still getting the same message.

      No spaces / letters / numbers before or after the key.

      Everything was fine before servers went offline.
       
    9. no1knowsy

      no1knowsy Well-Known Member

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      Send email to support@honorbuddy.com

      Include your Forum username, a link to this thread.
      The email you used to purchase the key, and the key itself.
      Explain that after you got newest HB Release it won't allow you to log in.


      Also, just as a maybe. You downloaded this version of HB correct? (Honorbuddy 2.0.0.5462 - Downloads - WOW Bot for PVP Leveling Gathering - Gatherbuddy & Honorbuddy Forums)
      If not then please download it, and unzip it into a new folder and attempt login through that new install of HB. Don't unzip it over your old HB install (common mistake).
       
    10. Lovemonkey

      Lovemonkey New Member

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      ill try doing that.

      My keys are all active on the login part.

      I try using my friends key and that wont work either i get the same log. Both purchased off different cards and i never use it its just a back up =s

      Also, i clicked the update button in honorbuddy folder and it updated itself.
       
    11. Lovemonkey

      Lovemonkey New Member

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      My log now says

      [05:12:51:313] Logging in...
      [05:12:51:552]
      [05:12:51:807] -------------------------------
      [05:12:51:807] You have not selected a valid instance of WoW to attach to!
      [05:12:51:807] Please restart Honorbuddy and choose a valid instance of WoW to use Honorbuddy with!
      [05:12:51:807] This version of Honorbuddy only supports WoW Build #15050
      [05:12:51:808] You are currently on build #0
      [05:12:51:808] -------------------------------

      Ahh its doing mah head in QQ
       
    12. no1knowsy

      no1knowsy Well-Known Member

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      Dont do that. I know it "should" work, but I don't trust it. Try a download/new folder install.
       
    13. no1knowsy

      no1knowsy Well-Known Member

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      Okay, you downloaded the newest patch from WoW Launcher, but has your realm re-started? If not then you will have to wait until it does.
       
    14. Lovemonkey

      Lovemonkey New Member

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      I did that too ^^

      All of them say the same thing sadly :[

      <--- Suicidal panda here!
       
    15. u12e12a

      u12e12a New Member

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      Lovemonkey
      I used the user name and password on the buddy shop where I did pay for my account not the same old one I think they changed it
      I just used the shopaccount user name and password
      it seems working but now I find this Logging in...
      Buddy Sessions: 0/0
      -----
      Shared Sessions: 1/3
      -------------------------------
      You have not selected a valid instance of WoW to attach to!
      Please restart Honorbuddy and choose a valid instance of WoW to use Honorbuddy with!
      This version of Honorbuddy only supports WoW Build #15050
      You are currently on build #0
      -------------------------------
       
    16. Lovemonkey

      Lovemonkey New Member

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      Yes my realm has restarted, it restarted over 30mins ago and i got the patch from the wow launcher.
       
    17. u12e12a

      u12e12a New Member

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      sorry it just update it self and after trying again works with buddy shop account any way I hope guys understand from my miss understanding the change they have done to the BH .
       
    18. no1knowsy

      no1knowsy Well-Known Member

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      If you are on EU Servers, even after downloading update and server restarts somehow our clients are still on Build 15005.
      It makes no sense. I'm looking for a quick fix. Try using the first prior release of HB (Build 5459 I believe)
       
    19. Lovemonkey

      Lovemonkey New Member

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      Can you give us a link as to where we can download it? ^^
       
    20. no1knowsy

      no1knowsy Well-Known Member

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