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  • Authentication failed problem - please help me!

    Discussion in 'Honorbuddy Support' started by HB8462J87, Feb 8, 2012.

    1. HB8462J87

      HB8462J87 New Member

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      Unavngivet.jpg I got this problem everytime i try to login :/ I even tried to change my password and re-download game.

      Hope you can help me

      Lova Daniella
       
    2. CodenameG

      CodenameG New Member

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    3. HB8462J87

      HB8462J87 New Member

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      I just tried that and it wont work :/ same message "authentication failed"
       
    4. medalofwhat

      medalofwhat Member

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      my auth just failed like 10 times in a row logging in as well. just keep doing it. it finally let me log on
       
    5. CodenameG

      CodenameG New Member

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      ok, then send an e-mail to support@thebuddyforum.com
      and ask for bossland to check it and reset your password, if you have a transaction id, also send that in, because that helps us find you.
       
    6. HB8462J87

      HB8462J87 New Member

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      oka i got lifetime hb will it effect me? that you dont sell it anymore?
       
    7. Tony

      Tony "The Bee" Staff Member Moderator

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      You must log using the same info you were using on Hb shop
       
    8. Hawkiz

      Hawkiz Banned

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      Try and right click HB.exe and choose the administrator..
      that ussualy works for me, and if that doesnt help..
      try waiting for a while, and then re-open HB :D
       
    9. HB8462J87

      HB8462J87 New Member

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      i do use the same code :(
       
    10. Tony

      Tony "The Bee" Staff Member Moderator

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      if the message is only
      "authentication failed" that means that something is blocking your Hb
      probably your firewall or your antivirus

      are you on a limited network or something?
       
    11. Hawkiz

      Hawkiz Banned

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      and you have the updated version?
      try to open it as administrator :D
       

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