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    • Authentication problems

    Discussion in 'Honorbuddy Support' started by mdawg6, Mar 7, 2012.

    1. mdawg6

      mdawg6 New Member

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      Hello, I just recently started playing WoW again and i went to start up my HB again after installing all the new versions and i put in the same info i have always used and it is saying

      Available Sessions 0/0
      Authentication failed

      any clue on how i can fix t his problem and start leveling again?
       
      mdawg6, Mar 7, 2012
      #1
    2. Dre

      Dre Member

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      I got a friend dragging me back to WoW and I got the same problem
       
      Dre, Mar 7, 2012
      #2
    3. Tony

      Tony "The Bee" Staff Member Moderator

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      you must use the same info you are using here Bossland GmbH
       
      Tony, Mar 7, 2012
      #3
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      are you a key based user?
       
      Tony, Mar 7, 2012
      #4
    5. Dre

      Dre Member

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      Dre, Mar 7, 2012
      #5
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      Tony, Mar 7, 2012
      #6
    7. Dre

      Dre Member

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      I did that. See my 2 keys that expire in 2021 and still get

      Available Sessions 0/0
      Authentication failed
       
      Dre, Mar 7, 2012
      #7
    8. Dre

      Dre Member

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      Ok I figured it out.. place the key under the user name and leave the password blank... Forgot about that part.. it trickzie me again
       
      Dre, Mar 7, 2012
      #8
    9. mdawg6

      mdawg6 New Member

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      I just logged into the Auth Portal and it shows no keys there but i purchased a lifetime about a year and a half ago. so what do i do from here?
       
      mdawg6, Mar 7, 2012
      #9
    10. buzzerbeater

      buzzerbeater Well-Known Member

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      Login with your shop username and password, you do not have a key, since you arent a key system based customer.
       
      buzzerbeater, Mar 7, 2012
      #10
    11. mdawg6

      mdawg6 New Member

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      nevermind. i got it to work now. thanks all for the help =)
       
      mdawg6, Mar 7, 2012
      #11

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