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  • Authentication Failed

    Discussion in 'Honorbuddy Support' started by hauntedbypast, Mar 17, 2012.

    1. hauntedbypast

      hauntedbypast Member

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      So I used honor buddy a few months back very smoothly. Just came back and tried to start using it to no avail. I created one of the Buddy Auth Portal Id's, and tried to open the client w/ the key listed but it keeps saying Authentication failed. What's my problem
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      Post your log here
       
    3. hauntedbypast

      hauntedbypast Member

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      logs

      Here are the logs from trying this morning, I used my username in an attempt, my email address in an attempt and the key from the Log On - Buddy Auth Portal site associated w/ my account. To no avail

      [9:49:15 AM:896] Logging in...
      [9:49:16 AM:664] Buddy Sessions: 0/0
      -----
      Shared Sessions: 0/0
      Invalid Account Details
      [9:49:16 AM:772] Authentication failed!
      [9:50:25 AM:521] Logging in...
      [9:50:25 AM:892] Buddy Sessions: 0/0
      -----
      Shared Sessions: 0/0
      Invalid Account Details
      [9:50:26 AM:000] Authentication failed!
      [9:50:32 AM:859] Logging in...
      [9:50:33 AM:962] Buddy Sessions: 0/0
      -----
      Shared Sessions: 0/0
      Invalid Account Details
      [9:50:34 AM:174] Authentication failed!
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      You are trying to log using wrong info
      when you bought your Hb?
       
    5. hauntedbypast

      hauntedbypast Member

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      12/9/2011 1:09:50 AM, and it expires 10/17/2021 1:22:55 AM. I sent an email to support as well to try and get resolution as well
       
    6. hauntedbypast

      hauntedbypast Member

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      I also just found this link I registered there with my same email address, and had to make a user name there, and tried to log in with that. still to no avail. Is there a way i could just get my login information emailed to me or something cause im now registered in like 3 places and i dont remember it ever being this complicated
       
    7. dimka861

      dimka861 New Member

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      The same problem. 5 sessions was lost.
       
    8. Tony

      Tony "The Bee" Staff Member Moderator

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    9. Tony

      Tony "The Bee" Staff Member Moderator

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      your email is enough
       
    10. hauntedbypast

      hauntedbypast Member

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      Tony your amazing, I love you, have my digital babies!!! It's all fixed and I'm up and running!
       
    11. Tony

      Tony "The Bee" Staff Member Moderator

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      hehe,Great :)
       

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