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  • New release not loading

    Discussion in 'Honorbuddy Support' started by alistrinas, Apr 13, 2012.

    1. alistrinas

      alistrinas New Member

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      Hey, I downloaded the latest HB and it won't load. It logins then does nothing... just sits forever. I created a new folder and everything and still dont work.

      Here is only thing in log:

      [9:58:31 PM:755] Logging in...
      [9:58:38 PM:005] Buddy Sessions: 0/0
      -----
      Shared Sessions: 1/1


      Any ideas? Thanks!
       
    2. CodenameG

      CodenameG New Member

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      did you extract everything inside the zip file to the new folder?
      not JUST honorbuddy.exe?
       
    3. Tony

      Tony "The Bee" Staff Member Moderator

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    4. alistrinas

      alistrinas New Member

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      Tony that was the log I posted and yes I extracted it completely to a new folder. But I can attach it.
       

      Attached Files:

    5. Tony

      Tony "The Bee" Staff Member Moderator

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      on what OS are you?
       
    6. alistrinas

      alistrinas New Member

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      Windows XP
       
    7. Tony

      Tony "The Bee" Staff Member Moderator

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    8. alistrinas

      alistrinas New Member

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      I did that and reinstalled and it is still doing the same thing locks up as soon as it initializes. I'm stumped :/
       
    9. Tony

      Tony "The Bee" Staff Member Moderator

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      check if all available windows updates are installed
       
    10. alistrinas

      alistrinas New Member

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      Yeah my computer is on auto update and I manually checked and everything is up-to-date. Also I should mention that this started happening after the last update (not yesterdays) - before that Honorbuddy always worked fine, no issues.

      BTW I downloaded yesterdays release and tried that and it crashes and gives this error "There's no current process handle... are you sure you did everything right" then crashes.
       
      Last edited: Apr 18, 2012
    11. Tony

      Tony "The Bee" Staff Member Moderator

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      download the latest Hb version and make a new Hb installation from scratch
      try it and let me know

      wow addons must be disabled
       
    12. alistrinas

      alistrinas New Member

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      I did... every time a new HB release comes out I create a new separate folder for the installation. And I hadn't tried without addons yet but that doesn't change the effect either.
       
    13. alistrinas

      alistrinas New Member

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      I feel slightly stupid now... I know enough about this type of stuff that the error seemed like a security/user permissions error or something of that nature. Well it turns out Comodo firewall was on "game mode" which was shutting it down because it was a "new" program.

      Thanks tony for the suggestions and time. It is now fixed!
       
    14. Tony

      Tony "The Bee" Staff Member Moderator

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      Great!
      you welcome
       

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