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  • session question, please help

    Discussion in 'General Discussion Forum' started by mordain2, Jul 29, 2012.

    1. mordain2

      mordain2 New Member

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      To all,

      I purchased 3 sessions in June and was wondering how long it lasted. Thanks!
       
    2. buzzerbeater

      buzzerbeater Well-Known Member

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    3. mordain2

      mordain2 New Member

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      When I attempt to log in HB.exe I get an error saying invalid account details? Any suggestions?
       
    4. buzzerbeater

      buzzerbeater Well-Known Member

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      Did you use your key as username and left the password field empty?
       
    5. mordain2

      mordain2 New Member

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      Password...?
       
    6. buzzerbeater

      buzzerbeater Well-Known Member

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    7. mordain2

      mordain2 New Member

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      Buzz, I was able to do everything I needed with HB several months ago. Do you think I should reinstall it at this point?
       
    8. buzzerbeater

      buzzerbeater Well-Known Member

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    9. mordain2

      mordain2 New Member

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      I just copied the files over and tried running it. My error reads as follows:
      Shared sessons 0/0
      Invalid Account Details
      Authentication Failed

      The thing is when I registered my account from the website that you linked and it said I my account does not expire for a very very long time. I can proceed with an re-install, but just wanted to make sure you were aware before I did.

      Thank you so much for the help. BTW my account name is actually mordain and not mordain2 (I forgot my password for a bit).
       
    10. buzzerbeater

      buzzerbeater Well-Known Member

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      When did you Buy HB?

      When you last used it, did you log in via Key or via Username/Password?

      If it was the key, log in Home Page - Buddy Auth Portal write your key, dont copy paste it, and leave the password field empty.

      If it was Username/PW, go here Bossland GmbH and reset your PW.
       
    11. mordain

      mordain New Member

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      Thank you. It worked not using a password, no clue why, but it did. Thank you so much for your help!
       
    12. Tony

      Tony "The Bee" Staff Member Moderator

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      you dont need a pass anyways,only the key
       

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