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    Discussion in 'Honorbuddy Support' started by macmacmac, Nov 3, 2012.

    1. macmacmac

      macmacmac New Member

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      Honorbuddy v2.5.6441.507 started.
      Logging in.....
      Buddy Sessions:0/0

      ------

      Shared Sessions: 0/0
      Invalid Account Details
      Authentication failed!

      - was using it earlier today no problems
      - re-installed hb, same thing happens
      - same password / username i have always used re-entered just to make sure
      - started using hb a long time ago so havent got the code thingy.

      thanks in advance
       
    2. gloaria

      gloaria New Member

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      having the same issue.. was running the bot and my power went off and on and when i reloaded everything i get the authen failed max sessions
       
    3. Tony

      Tony "The Bee" Staff Member Moderator

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      make sure you are using the same info as this page
      Bossland GmbH
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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    5. bambam922

      bambam922 Well-Known Member Moderator

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    6. macmacmac

      macmacmac New Member

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      thanks for the quick responses, i have done as said however my login info doesn't seem to work anymore and when i try to reset my password also doesn't work.
       
    7. CodenameG

      CodenameG New Member

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      and you are using your KEY as your username with no password when logging into honorbuddy?
       
    8. macmacmac

      macmacmac New Member

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      im afraid i either haven't got a key,( started using hb 2 years ago) or by my own fault have deleted the email.
       
    9. CodenameG

      CodenameG New Member

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      your key would look like this.
      1A2B3C4D5E6F7G8H9I0J
       
    10. macmacmac

      macmacmac New Member

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      Last edited: Nov 4, 2012
    11. CodenameG

      CodenameG New Member

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      you don't have a transaction id of any kind? maybe if you checked out with paypal you could look into your history and find it?
       
    12. Sinome

      Sinome New Member

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      I cannot login to my bot either, have tried different stuff for 3 days now and nothing seems to work. I still get the "Authentication Failed" when i try to login.
      -Reinstalled the bot didnt work!
      -Went to the buddyauth and subscribed my key, didnt work!

      What the h*ll am i suppost to do now? Please help me!
       
    13. Tony

      Tony "The Bee" Staff Member Moderator

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      http://www.thebuddyforum.com/honorb...-how-attach-your-hb-db-log-file-pictures.html
       
    14. Sinome

      Sinome New Member

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      My logfile you asked for

      3204 2012-11-04 12.14.txt

      [11:14:56.296 N] Honorbuddy v2.5.6441.507 started.
      [11:18:43.941 N] Logging in...
      [11:18:54.060 N] Authentication failed!
      [11:18:55.912 N] Logging in...
      [11:18:55.938 N] Authentication failed!
      [11:18:57.079 N] Logging in...
      [11:18:57.122 N] Authentication failed!
      [11:18:57.324 N] Logging in...
      [11:18:57.356 N] Authentication failed!
      [11:18:57.609 N] Logging in...
      [11:18:57.638 N] Authentication failed!
      [11:18:57.829 N] Logging in...
      [11:18:57.866 N] Authentication failed!
      [11:18:58.110 N] Logging in...
      [11:18:58.267 N] Authentication failed!
      [11:18:58.941 N] Logging in...
      [11:18:58.997 N] Authentication failed!
      [11:18:59.126 N] Logging in...
      [11:18:59.191 N] Authentication failed!
      [11:18:59.483 N] Logging in...
      [11:18:59.534 N] Authentication failed!
      [11:19:00.308 N] Logging in...
      [11:19:00.345 N] Authentication failed!
      [11:19:00.528 N] Logging in...
      [11:19:00.557 N] Authentication failed!
      [11:19:00.924 N] Logging in...
      [11:19:00.943 N] Authentication failed!
      [11:19:01.279 N] Logging in...
      [11:19:01.313 N] Authentication failed!
      [11:19:01.537 N] Logging in...
      [11:19:01.597 N] Authentication failed!
      [11:19:01.887 N] Logging in...
      [11:19:01.939 N] Authentication failed!
       
    15. macmacmac

      macmacmac New Member

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      payed by card, :<
       
    16. Tony

      Tony "The Bee" Staff Member Moderator

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      add exceptions on your firewall and your antivirus for Hb and also make sure port 5031 is open (router)
       
    17. Sinome

      Sinome New Member

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      i have tried it now, eaven removed my antivirus program and it still doesnt work!
       
    18. Tony

      Tony "The Bee" Staff Member Moderator

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      check the port

      are you on a limited network?
       
    19. Sinome

      Sinome New Member

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      I have checked the ports! And the strangest thing is that tje bot worked some weeks ago. Then it just stopped and i couldnt get it working! I asked my friend and he has never had this problem!
       
    20. Tony

      Tony "The Bee" Staff Member Moderator

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