Non-Product Specific Support F.A.Q.

We're seeing an increased number of issues people are having that are covered in pre-existing materials (such as the wiki). In order to help users solve their own problems faster, here are links to common issues and how to fix them so you don't have to wait for support to tell you what's already mentioned on these pages.

"Crashes"

"Unhandled global exception! System.IO.FileNotFoundException: Could not load file or assembly 'GreyMagic.dll' or one of its dependencies. The specified module could not be found."

"Authentication Failed"

"Max Session"

"Lost Keys"

"Buddy Authentication Portal" (BuddyAuth)