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  • Cant install HB

    Discussion in 'Hearthbuddy Support' started by Surel, Mar 22, 2016.

    1. Surel

      Surel New Member

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      [19C4:0EF8][2016-03-22T15:03:12]i001: Burn v3.11.0.226, Windows v10.0 (Build 10586: Service Pack 0), path: C:\Users\Anel\AppData\Local\Temp\{50AE8D8C-027C-4FFE-BBBC-01E47AB6247B}\.cr\Hearthbuddy Installer.exe
      [19C4:0EF8][2016-03-22T15:03:12]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Hearthbuddy'
      [19C4:0EF8][2016-03-22T15:03:12]i009: Command Line: '"-burn.clean.room=C:\Users\Anel\Desktop\Hearthbuddy Installer.exe"'
      [19C4:0EF8][2016-03-22T15:03:12]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Anel\Desktop\Hearthbuddy Installer.exe'
      [19C4:0EF8][2016-03-22T15:03:12]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Anel\Desktop\'
      [19C4:0EF8][2016-03-22T15:03:12]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Anel\AppData\Local\Temp\Hearthbuddy_2016 0322150312.log'
      [19C4:0EF8][2016-03-22T15:03:12]i000: Setting string variable 'WixBundleName' to value 'Hearthbuddy'
      [19C4:0EF8][2016-03-22T15:03:12]i000: Setting string variable 'WixBundleManufacturer' to value 'Bossland GmbH'
      [19C4:0FF8][2016-03-22T15:03:12]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
      [19C4:0FF8][2016-03-22T15:03:12]i000: Setting version variable 'WixBundleFileVersion' to value '0.3.1181.249'
      [19C4:0EF8][2016-03-22T15:03:12]i100: Detect begin, 2 packages
      [19C4:0EF8][2016-03-22T15:03:12]i000: Setting string variable 'NETFRAMEWORK45' to value '394254'
      [19C4:0EF8][2016-03-22T15:03:12]i102: Detected related bundle: {5bb258e6-84e6-47cf-b280-5214085a8bc7}, type: Upgrade, scope: PerMachine, version: 2.5.14973.817, operation: Downgrade
      [19C4:0EF8][2016-03-22T15:03:12]i052: Condition 'NETFRAMEWORK45 >= 394254' evaluates to true.
      [19C4:0EF8][2016-03-22T15:03:12]i101: Detected package: NetFx461Web, state: Present, cached: None
      [19C4:0EF8][2016-03-22T15:03:12]i101: Detected package: Hearthbuddy, state: Absent, cached: None
      [19C4:0EF8][2016-03-22T15:03:12]i052: Condition 'Installed OR (NOT (VersionNT = v6.0)) OR (ServicePackLevel >= 2)' evaluates to true.
      [19C4:0EF8][2016-03-22T15:03:12]i052: Condition 'Installed OR (NOT (VersionNT = v6.1)) OR (ServicePackLevel >= 1)' evaluates to true.
      [19C4:0EF8][2016-03-22T15:03:12]i199: Detect complete, result: 0x0
      [19C4:0FF8][2016-03-22T15:03:14]e000: Error 0x80070666: Cannot install a product when a newer version is installed.
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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    3. Surel

      Surel New Member

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      Dosnt work, same error.
       
    4. Surel

      Surel New Member

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      I figured out what it was, apparently i cant have both honorbuddy and hearthbuddy installed on PC; because they get recognized as same program? so i have to pick. Just to let you guys know. How this works i have no idea.
       
    5. Tony

      Tony "The Bee" Staff Member Moderator

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      there are no conflicts between our bors
       
    6. reactorprovince

      reactorprovince New Member

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      Seems like there is. I couldn't install Hearthbuddy either, and I took a long time to check if there was anything left in the registry or ProgramData, but there wasn't. So I found this thread, and after I uninstalled Honorbuddy, Heartbuddy would install again.
       
    7. Tony

      Tony "The Bee" Staff Member Moderator

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      thats because you used the installer from scratch
       
    8. kendalaire

      kendalaire New Member

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      i can honestly tell you that your wrong. All i did after reading this thread was go uninstall honorbuddy and then instantly i was able to install hearthbuddy. so you should probably look into this error instead of lying without investigating that there might be a conflict for SOME users between the two programs.
       
    9. Tony

      Tony "The Bee" Staff Member Moderator

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      when you installed Hb you ran the installer,thats what i am saying
       

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