GM Chat and reinstallation of WOW afterwards

I just chatted with a GM and asked him some Questions and he gave me some answers. Don't judge me for grammar or spelling. I tried to play a little uneducated.
There will be long breaks in between the logged times, that is because of the original issue that I have with a new wow account.
I marked the part about that wee keep the Gold with BOLD letters.
I learned out of this chat 2 things. If i can trust it or not, I don't know.
1. Uninstall wow completely because it is sort of logged in there that there is a 3th party.
2. The do not check the registry.
I hope that helps some people.

you at 19:48:42
You guys recently suspended my main account
you
at 19:48:51
and i learned my lesson
GM
at 19:49:17
Sorry to hear about your other account, good to hear that you have learned from this experience.
you
at 19:49:37
I have then there a question regarding this.
you
at 19:49:59
If i just remove the folder with the bot from my computer, i will be fine. Correct?
GM
at 19:50:38
Well, for that - I would suggest that you completely uninstall or remove the wow folder and re-download the game
you
at 19:51:27
I have sloooooow internet. Is this an official advise?
GM
at 19:52:06
Well, this would protect you from encountering this issue again once your suspension is over in November, atleast for that account.
GM
at 19:52:41
Unfortunately, it wont change the current action taken on the account.
you
at 19:53:28
Well, i know. Now i pay 80 dollars to be able to play.
you
at 19:53:41
Smart move to make a ton of money.
GM
at 19:53:45
Sorry to hear.
you
at 19:54:00
It is like a speeding ticket.
GM
at 19:54:05
I can assure you , wasnt done to make money, but to start cleaning up the wrong that we see and that gets reported.
you
at 19:56:09
I have a proposal, can you ust make wild west server fgor people that want to use 3th party programs? That are not connected with the other servers?
you
at 19:57:07
Idf my math is right you psuspended 400 accounts per realm on average.
GM
at 19:57:08
You would actually want to submit that in the forums - those changes and Ideas need to cross our developers who have the ability to make both those changes and decisions - in game support would not have any say so in that.
you
at 19:57:36
Do you think it will be heard?
GM
at 19:58:08
They do read all ideas and comments
you
at 19:58:30
Ok one last question about the suspended accounts.
GM
at 19:58:32
Whether it will be implemented or not is another thing
you
at 19:58:47
The email is really vague that i received.
you
at 19:59:19
IF it gets out of suspension. Do i have still my items on my caracter? and the Gold?
GM
at 19:59:41
You're items, characters, gold will all remain on the account
you
at 20:14:47
Ok, and i have to reinstall wow. To be 100% sure?
GM
at 20:15:12
I would to be safe and make sure there are not remnants of any unauthorized programs in the folder.
you
at 20:15:39
You talk about the folder where the 3th party was in?
GM
at 20:16:05
well , that would be your wow folder, regardless of how many wow accounts you have, since all the info is stored in 1 folder
you
at 20:16:53
Ok the wow folder is the important thing. I dont have to look in my registry to try to find remains of bad 3th party programs and get them there out?
GM
at 20:18:05
Being that I've never used a 3rd party program - I could not confirm that those types of program write to you registry - if you know what program it was that caused this - usually that program will have an uninstall feature which should completely remove that program entirely.
you
at 20:19:32
Well we both know wich program it was, and you should know that there is no install needed.
GM
at 20:19:59
I dont, never used anything like that.
you
at 20:20:42
Can I at lest keep my addon folder with all the settings? Or do i have to be afraid of that there is a registration of the programm from you guys side?
GM
at 20:21:27
I wouldnt , your addon folder contains those addons we apply to wow - and then ones you use , I would start fresh.
you
at 20:21:48
But all the settings.
GM
at 20:22:13
you mean like keybindings and the sort?
you
at 20:22:53
No i mean like UI settings from addons
GM
at 20:23:32
Well, I can say this - if you feel that you can trust the addons that you have in there, then go ahead and save that folder so that you can retain those settings.
you
at 20:23:55
OK

 

next time, you may want to screenshot the actual conversation.

 

Why screenshot? Do i have to do this too be more legit?

 

No, but that was EXTREMELY painful to read lol, It would also be much easier for you to post instead of transcribing everything.

 

People like Frosticus needs pictures. That's why you have the novel readers and the comic book enthusiasts.

 

let me show you an example. maybe it will express our concerns:

 

you see how mine looks just like the one you posted, but the content has been masterfully edited to tell the story i want heard?

now what was that you were saying again?

 

This post was meant to be just as an information. I don't want to troll anybody.
I just wanted to say that a GM told me to better be reinstall the game to prevent me from being wrongly banned on my new wow account.
And i wanted to tell people what this GM said about my Character, items, and Gold on my suspended accounts.

It is entirely up to the reader if he or she believes what i post. The only thing you (frosticus) do, is trolling.

Is a copied text not enough? I was not aware that somebody like you would not believe it. I may have to post a couple thousand posts in this forum to get my voice an opinion and some weight. My account here is over 5 years old, i read a lot here. I don't want to argue I just wanted to give users an information that could save their next wow account or give them a better nights sleep with the thought that the gold will be still there in 6 months.

 

you dont have to be upset at me. im just saying copied text isnt very convincing and a lesser person may edit one to make a point. you should be aware of that and take a screenshot next time so people like me cant call you out.

im not mad at you, im not trolling you, im opening your eyes to the fact your copied text may not be enough for some people. your copied text is similar to me coming to you with a story about how i took a picture of a cat on my way into work and i show you a hand drawn picture of a cat. sure, it looks like a cat, and you believe i saw a cat. but a hand drawn cat is not the same as taking a picture' which implies i used some sort of camera. its misleading and i can change details like the color of the cat, or how long its tail is.

can you see my point without getting all bent out of shape?

but we got douchebags like Pain who just want to insult people. did i insult anyone?

 

Yes I understand you. I am glad that we could fix this like adults and not like little kids.
But now the important question. Do you believe me?

 

I was totally well meaning. I am a the latter category "comic reader" person too. You give me a manual filled with instruction in words and I will very likely toss it in the bin. One with pictures however, would be of much useful for me

 

Well.. you could easily do that with a picture also and some editing software... Gimp(free) and Photoshop would be enough, and the font that the game uses (easy to get your hands on).

 

Well I'm not sure what to think about the whole conversation, but I love the idea of a wild west server, haha

 

just cause of the fact that it was copied, no i dont believe it

regardless of if this was true or not, i wont install this fcking game all over again

if they scan processes, and thats what they do, then this bot is done and any bot

with that if they feel like it. so why on earth reinstall the game.

i DID reinstall the game when i came back, i DID NOT bot on that account. I was back
for a few weeks and got the hammer just as hard as anyone else.

Even on a frozen account, the hammer struck. O did i mention.... i just recently wiped my
whole HD and installed win8.1 instead of the old win 7 i had.

So traces and all that, i call it bs.

 

This is dumb, the GM just doesn't know how the bot works and he thinks the bot is "installed" into the main folder of wow which isn't the case.
But this is why he is suggesting to reinstall WoW.
As we all know you don't need to reinstall WoW to remove HB. So just don't do it.

 

while i agree a CS GM might not know what a blizz developer knows. i think they have a very limited knowledge OR they are limited on what they can say on chat.

while i doubt the op was able to get a GM to actually contact him when there are soooooo many reporting generic responses shooting down their pleas for leniency.

i am secretly hopeful that the OP is telling the truth because any insight into the inner workings of blizz is welcome. i want the OP to bring convincing evidence to support his claim so that others may rally around him and build group morale.

we need to stick together in this fight against boredom, this fighting amongst ourselves does no good.

what i take from this thread is this: the gm mentioned reinstalling wow, so that suggests there is something there that may be an identifying factor. or there is a logfile or something similar that is created and in the folder itself.

coming to the forums with very good evidence shuts down the tinfoil hat crusaders. and THAT is a GOOD thing.

 

frosticus so what you are telling me is people on the internet lie? naw that cant be true, means i didnt just win 500Million Dollars?

 

ye u did.. call the number... please !

 

@gameforreal tell your nigerian uncle to stop calling me. id feel bad for taking half of his inheritance for the low cost of me paying the shipping fees so he can ship the cash, rather than make a wire transfer.

he says he would rather give me half his money instead of paying it to the govt for taxes.

 

What is the point of these trolls all around this thread?

Out of these lines

All other was trolling garbage.

Yes, we are already aware (or at least some of us) that the WOW installation folder do keep a certain identifying mark, which is used by Blizzard to "pair" every wow account, logged with this installation with all other wow accounts, logged there anytime in the past. And of course, this information should be kept on the server.

And since certain accounts get these 6 months suspensions, their wow installation is known too, and it is definitely flagged as "using bot or suspicious activity, etc" on the server, which would help a lot on the GMs, while reviewing the next Appeal, coming from any of the accounts, this wow installation is paired with.

So, with reinstalling WoW, you should clear your machine, at least off this flag!

About the registries, Blizzard actively write and read there, so the GM was not really honest, but he is not required to.