Appeal process has succeeded.

My appeal is going through. 24 hours until account is reinstated. Y'all who are saying that they have been specifically saying they have "found HB" must be doing something wrong when appealing because they didn't even mention use of HB when I spoke to them nor could the GM I opened the ticket with even see a reason other then "Use of third party software." He had to push my ticket to Account Admin and they over turned the ban... So maybe it's a case by case or you just got a crappy GM from the get go. Either way if it's your first ban, attempt an appeal and watch your wording.

 

Lucky you! The GM reviewing my ticket is a dick

 

I will not put exactly what I wrote onto the forums for obvious reasons, but I will let you know the subjects.

1. I denied the allegations outright.
2. I asked to review all the evidence that lead to the banning of the account.
3. I requested a swift reversal of said decision.
4. I was polite.
5. I expressed my frustrations and irritation in regards to the ban.
6. I steered clear from obvious keywords or phrases used when referencing botting and watched the wording of my appeal carefully.

Now if any of this actually works is completely dependent on numerous factors, but none the less it worked for me.

 

I think you were just lucky. When I tried to appeal my ban back in December the GM flat out told me if I pushed any further they'd turn it into a permaban, not a suspension, so I dropped it and am now just riding out the suspension. I come back next month on the 16th.

Edit: Forgot to mention that I was very polite and understanding, denied botting outright, was told they didn't have to provide evidence, and keep in mind this was my first ever suspension in my entire career of playing this game. I had been playing and botting since mid-TBC but I joined the forums in 2010. The GM was very short with me and told me to stop petitioning it because it was going to stay, and if one more appeal/petition came in about it they would turn it into a perm ban.

 

That's what I've been reading. Even still though, the fact is still there that the appeals process can over-turn a ban (though rare). It's worth a try putting at least one appeal through. I also should mention that the GM can not lift the bans, and the only ones who can lift them are the AA dept. according to the GM who pushed my ticket through to them.

 

So can you post the email you received saying your account would be reinstated?

I'd be very interested in reading it.

 

I will not post the email for obvious reasons (It was not an automated email.) Call me paranoid if you will, I don't mind.

 

Honestly I dont buy this story, I congratulate you if you managed something no one before managed to do. Like seriously you get banned and unbanned in the same day lol that just sounds ridiculous to me. If anything I will try to appeal myself but definitely not today and not following days for obvious reasons and I advise the same thing to everyone.

Just imagine blizzard support centre at the moment. They gotta be spammed by emails and calls asking for unban. And I think they spam back basically by saying fuck off

 

That suddenly makes me doubt this claim....

 

I'd rather have a few doubters than do something to please someone I don't even know nor care enough about and potentially have my account that was just unbanned permabanned due to it. If it was an automated message then sure, but seeing as it wasn't you're asking me to incriminate myself for what? Please be smarter about this stuff.

 

I'm not buying this story because I did put in an appeal, got a GM fairly quickly, and was told that the GM staff has been instructed to deny any and all appeals without review of any kind and that any further inquiries into the matter would result in an extension of the suspension or permanent account closure.

In the very unlikely case that you're telling the truth, gratz on finding the ONE blizz employee that doesn't care about keeping their job. But I think you're just rabble rousing for attention at this point. I just don't get why....

 

You must have got a GM that didn't give two craps. Which sucks. As for why, you answered your own question. I just got lucky with the GM who opened my ticket. Doesn't mean it will happen for everyone, but doesn't mean it can't happen either.

 

Yeah, no. I'm with the others on this one, post a copy of the email or convo with blizz or gtfo with this bullshit. Your excuses are weak as are your replies. Always a few ADHD attention whore children lying through their teeth for whatever personal gain they get out of it. I think its more likely that you lost your only account, can't afford another atm, and can't think of anything better to do than give people bullshit advise and false hope. That being said, I'm done with this crap (meaning you and your claims) Respond if you want, I won't be returning to read.

Honestly, I think Bossland needs to make a rule that if you want to make claims like this, you should have to post some sort of evidence to collaborate your story. Elsewise you're just wasting peoples time with this shit.

 

He's lying. And I don't understand the point in lying about something like that.

Blizzard doesn't reinstate accounts during a banwave simply because they DETECTED the software. I can almost guarantee that the majority of people appealing get the same copy/paste answer about detecting third party software, about not providing evidence for obvious reasons, and that all future appeals will be closed.

 

At least I don't resort to attacking peoples integrity in order to back my arguments. I am sorry if you are frustrated at losing your accounts or whatever it is, but demeaning someone with basely accusations because you are frustrated is childish to say the least. I will take solace in knowing that I did not put this on the forums to please anyone nor to prove anything and hope it helps some to get their accounts back. I hope you get over whatever you're dealing with and have a better day.

 

Two likely scenarios here:

A. He got piloted sometime ago and if the IPs were different, he could easily have appealed a "hacked account" and gotten the suspension lifted when a GM reviewed log in patterns for the moment(s) his account was flagged. Remember, these waves happen due to previous flags, usually weeks in advance of the actual ban.

2. He was among the first to get banned today, meaning the lucky GM/Account Admins he got didn't yet have the information that Blizzard had done a wave today. It's surely a possibility, and very well explains why he might have gotten some warning he's reluctant to post.

Either way, as skeptical as I am about this, there's little use getting angry at him for it. Most of the users here aren't going to believe him, and 99.9% of the same users aren't going to get the same treatment, regardless of whether or not it's their first offense. If you bot on an account, you run the risk either way. He's not hurting anyone telling his story, and I sure as hell wouldn't post an email either if I were in his position. The time stamp would be the #1 thing he'd have to present for all to see, and that'd be account suicide given the very public nature of this forum. You'll survive not knowing the validity of his story, as will everyone else caught in the wave. Learn from it, take a good look at your botting practices prior to this wave, and either move on or purchase another account. These things are cyclical, as are the number of people who come and go from these bots and others.

 

Do you really think that someone gets to work and isn't instructed that there was a banwave? Let's be real... they knew about it when they started answering tickets.

And the whole hacked account thing can work on days other than a banwave. If they flag an account weeks in advance like you say, then they'd find it pretty convenient that the person ends up claiming they were hacked the day of the ban and not weeks before.

 

I fully believe that in an office of 5,000 employees, certain departments might not be privy to the information for every single ticket that might have come through that day, especially if it's in the very first batch. It's one of the few things that explains his luck. That being said, the bans aren't a "boom detected ban" type of occurrence. If his situation was something akin to a pilot, it's very possible his detection log fell in place with whatever hacks/bots the piloter used to boost his rating. The RBG boosters don't always use clean methods, and I have doubts the Arena guys only use win-trading too. I'm sure they cut corners when it comes to scripts and such depending on the class.

Also keep in mind he doesn't have to claim anything prior to the banwave. Why would he? He could just as easily say "Wait, why was I banned? What 3rd party software? I've never used anything? When was this used?" and go from there, making up some story about how he must have been hacked or something along the way. It sounds as dumb as it reads, but this is exactly what some people do when these waves happen, and those with piloted or boosted rating are sometimes able to make this story work given the discrepancies in IP logs. It's not a new thing.

 

And they work when the account is banned in a solo instance. Not during a banwave. There has yet to be a single proven succesful appeal during a banwave.

 

Which is why my general feeling was he got lucky with a GM and Account Admin who showed undue mercy, not privy to the proper information about today's wave. Who knows? Maybe these guys had just gotten back from lunch/meetings and not read whatever memo went out. Fairly certain this wave went out around 2 PM Eastern, which puts it around 11 AM PST and 1 PM CST. That's right on time for mid-day office stuff, which usually includes typical breaks/returns for lunch. I'm going balls to the wall toinfoil on this one, but you can see my point.