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  • have 1 session try to log say max session??help plz

    Discussion in 'Honorbuddy Support' started by pwall97, Jan 11, 2012.

    1. pwall97

      pwall97 New Member

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      so i bought a 1 session the other day been using it fine now it says max session authentication failed please any help?
       
    2. kelzaru

      kelzaru Member

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      If you log onto Home Page - Buddy Auth Portal you can force one of honorbuddy to disconnect from the bot using that code, allowing you to log on again :)

      just reply if it's worked or not

      "edit" you also sometimes just have to wait a minute or two after cancelling the bot for it to work again :)
       
    3. sleepy390

      sleepy390 New Member

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      i have tried and tried this over and over again, but it hasnt worked?
       
    4. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi, Sleepy390,

      The only thing we can offer is to create an account on Home Page - Buddy Auth Portal with the same email address you used to pay for the product. Once there, you've got easy access to your key.

      If you used the wrong e-mail during checkout then the key will be sent to the wrong email, and the key will be registered in the Buddy Auth system to the wrong email.

      If you are unable to succeed with that, then your only recourse is to send email to the BosslandGmbH front office at support@thebuddyforum.com. You will need to provide the email address you used to purchase the product, along with the transaction id of the invoice. You may find this web page helpful in communicating with the BosslandGmbH front office:

      The forum moderaters have absolutely no power to help you with this. It will be up to you to succeed with the Buddy Authorization portal, or succeed in contacting the BosslandGmbH front office.

      cheers,
      chinajade
       

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