Message from Blizzard: Hello Your account was permanently suspended due to use of third party programs, which is against the Terms of Use (Blizzard Entertainment: Battle.net Terms of Use), the relevant part of which can be found in this article : http://eu.blizzard.com/support/article/50078 When running, the World of Warcraft client may monitor your computer's random access memory (ram) and/or cpu processes for unauthorized third party programs running concurrently with World of Warcraft. An unauthorized third party program as used herein shall be defined as any third party software, including without limitation any addon or mod, that in Blizzard Entertainment's sole determination: I. enables or facilitates cheating of any type; II. allows users to modify or hack the World of Warcraft interface, environment, and/or experience in any way not expressly authorized by Blizzard Entertainment; or III. intercepts, mines, or otherwise collects information from or through World of Warcraft. In the event that World of Warcraft detects an unauthorized third party program, Blizzard may a) communicate information back to blizzard entertainment, including without limitation your account name, details about the unauthorized third party program detected, and the time and date the unauthorized third party program was detected; and/or b) exercise any or all of its rights under section 6 of this agreement, with or without prior notice to the user. The use of such programs or files is clearly unfair to the World of Warcraft community playing regularly and is not tolerated on our servers. Following a review of your case, we can confirm that such program has been used on several occasions by your account, and that the subsequent action taken is appropriate. We would not look to enter into any further communications on this issue as the matter is now considered closed. Please be advised that sanctions in relation to this matter will not be taken against any new accounts you may wish to create, but the characters from your cancelled account will remain irretrievable. If you should wish to create a new account, you will need to obtain a new and unused CD key with a retail copy of the game. If you wish to review our current Rules and Policies, they can be found at: http://eu.blizzard.com/support/index/wow_policy Blizzard Entertainment: Battle.net Terms of Use Sincerely, (?`v??) .`?.?.?? ? ?.???.???) ?.?*?) Game Master Edhwaithian Customer Services Blizzard Entertainment battle.net/support
Quote from Terms and Agreements 1. RESTRICTIONS AND CONDITIONS OF USE. 11.1 No Violation of Laws. You agree that you will not, in connection with your use of a Game client or the Service, violate any applicable law or regulation. 11.2 Misuse of Service. You may not connect to or use the Service in any way not expressly permitted by this Agreement. Without limiting the foregoing, you agree that you will not (a) institute, assist, or become involved in any type of attack, including without limitation denial of service attacks, upon the Service or otherwise attempt to disrupt the Service or any other person's use of the Service; or (b) attempt to gain unauthorized access to the Service, Accounts registered to other players, or the computer systems or networks connected to the Service. 11.3 No Data Mining. You agree that you will not (a) obtain or attempt to obtain any information from the Service or any Game using any method not expressly permitted by Blizzard; (b) intercept, examine or otherwise observe any proprietary communications protocol used by a client or the Service, whether through the use of a network analyzer, packet sniffer or other device; (c) use any third-party software to collect information from or through a Game client or the Service, including without limitation information about your character, any Account registered to you, virtual items, other players, or other Game data. 11.4 User Content. ?User Content? means any communications, images, sounds, and all the material and information that you upload or transmit through a Game client or the Service, or that other users upload or transmit, including without limitation any chat text. You hereby grant Blizzard a perpetual, irrevocable, worldwide, paid-up, non-exclusive, license, including the right to sublicense to third parties, and right to reproduce, fix, adapt, modify, translate, reformat, create derivative works from, manufacture, introduce into circulation, publish, distribute, sell, license, sublicense, transfer, rent, lease, transmit, publicly display, publicly perform, or provide access to electronically, broadcast, communicate to the public by telecommunication, display, perform, enter into computer memory, and use and practice such User Content as well as all modified and derivative works thereof. To the extent permitted by applicable laws, you hereby waive any moral rights you may have in any User Content. 11.5 Collection of Non-Personal Data. Blizzard shall have the right to obtain "non-personal" data from your connection to the Service in order to make certain demographic assumptions regarding the users of Service without any further notice to you. 11.6 Content Screening and Disclosure. Blizzard does not, and cannot, pre-screen or monitor all User Content. However, if Blizzard becomes aware of unlawful or illegal User Content, this content will be deleted or access to such content will be blocked. 11.7 Real Life Friends Feature and Identity Disclosure. The Service allows you to disclose your identity to other users of the Service through the ?Real Life Friends? feature provided you have opted in to this feature. Certain features, such as the Battle.net Voice Chat Client, are only available between users of the Service who have opted in to the Real Life Friends feature. Real Life Friends can see each other's real name. Your friend will need to approve your request before showing up on your friends list. Please be aware that by sending or accepting a friend request, the real name associated with your account and the character you are logged into will be displayed not only to your friends, but also to all of their Real Life friends. If you are a parent or legal guardian and if you provide your approval to allow your minor child to use your Account, please be aware that your child may opt in to the Real Life Friends Feature and that the real name associated with the Account will be displayed to friends and to all of the friends of friends. You may opt out of the Real Life Friends feature at any time by deleting all Real Life Friends from your Battle.net Account.
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