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  • hb crushes

    Discussion in 'Honorbuddy Support' started by Aniar, May 12, 2013.

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    1. Aniar

      Aniar New Member

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      Hello,

      I have just installed HB on my other computer and whenever i try to open hb it crushes.

      I have windows vista business and i have installed net framework. Any guesses what should i do?

      regards
       
    2. Skaggy

      Skaggy New Member

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      Crushes, eh?

      follow the guideline (stickies)
      also im not a dev but they'll tel you to upload log.
       
    3. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi, Anair,

      Skaggy is spot on--we can't diagnose anything, if we can't see what's going awry for you. Please upload the log that demonstrates the problem.

      cheers,
      chinajade
       
    4. Aniar

      Aniar New Member

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      View attachment 3204 2013-05-13 21.07.txt hello!

      there is the log. When i try to log to hb there is a windows msg that program is not responding. and i can only close it. when i open hb again it shows : max sessions so i cant log. After few minutes its the same.

      Regards
       
      Last edited: May 13, 2013
    5. Aniar

      Aniar New Member

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      after some changes i now get error: fasmdll_managed cannot be loaded.
       
    6. CodenameG

      CodenameG New Member

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      download the latest version of honorbuddy from here.
      http://updates.buddyauth.com/GetNewest?filter=Honorbuddy

      after that make sure you extract Everything that was inside that zip file to a new folder.

      if your still getting that fasmdll_managed issue, then download and install both of these.
      Download: Microsoft .NET Framework 4 (Web Installer) - Microsoft Download Center - Download Details
      Download: Microsoft Visual C++ 2010 Redistributable Package (x86) - Microsoft Download Center - Download Details

      and after your done restart your pc.
       
    7. Aniar

      Aniar New Member

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      i have done both of what u say. now it crushes when i try to login,

      regards
       
    8. Tony

      Tony "The Bee" Staff Member Moderator

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      give us a fresh log plz
       
    9. Aniar

      Aniar New Member

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      View attachment 1840 2013-05-17 19.56.txt

      oki so its basicly the same. i press login and then hb screen apprears and after few sec : program stopped working. Sometimes hb works after like 30 times i kill session it starts to work but most of time it doesnt :)

      regards
       
    10. Tony

      Tony "The Bee" Staff Member Moderator

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      use dx9 instead
       
    11. Aniar

      Aniar New Member

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      tried dx9 still not working... :)
       
    12. Cukie

      Cukie Active Member

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      Just for arguments sake, post a log everytime you try something and it doesn't work. The devs are just going to say the same thing, so save yourself the time.
       
    13. Tony

      Tony "The Bee" Staff Member Moderator

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      gimme your dx9 log plz
       
    14. Aniar

      Aniar New Member

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      cukie, the log is always the same it never changes :)
       
    15. Aniar

      Aniar New Member

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      yay i have done it! it seems that igd10umd32.dll has been somehow destroyed and it blocked hb... :D

      thanks all for help! :)
       
    16. CodenameG

      CodenameG New Member

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      yea, it looks to be a graphics driver issue with your built in intel graphics card. glad you were able to get it resolved.
       
    17. Tony

      Tony "The Bee" Staff Member Moderator

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      Great :)

      thread closed
       
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