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    • Session is expired!

    Discussion in 'Honorbuddy Support' started by Alshu, Jul 10, 2013.

    1. Alshu

      Alshu New Member

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      Hi, can some one tell me why I got always "Session is expired!" Every 15-20 min.
      Thank you for your help in advance
       
      Alshu, Jul 10, 2013
      #1
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      are you sharing your key?
       
      Tony, Jul 10, 2013
      #2
    3. Alshu

      Alshu New Member

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      I gave to no1.. Dont know...
       
      Alshu, Jul 10, 2013
      #3
    4. Alshu

      Alshu New Member

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      it can be stolen?
       
      Alshu, Jul 10, 2013
      #4
    5. Alshu

      Alshu New Member

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      Bot Stopped! Reason: Auth Session is invalid
      Session is expired!

      What is that????
       
      Alshu, Jul 10, 2013
      #5
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      send us an email at support@thebuddyforum.com
      requesting from us to change your key (include your key)


      before that change your buddy auth portal password
       
      Tony, Jul 10, 2013
      #6
    7. Alshu

      Alshu New Member

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      ok... I will
       
      Alshu, Jul 10, 2013
      #7
    8. CodenameG

      CodenameG New Member

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      after the key change if it keeps happening it may have to do with your connection dropping out. let us know if it does as theres a few things you can check.
       
      CodenameG, Jul 11, 2013
      #8
    9. Alshu

      Alshu New Member

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      I have no problem with internet connection. Tell me what to check. I will
       
      Alshu, Jul 11, 2013
      #9
    10. CodenameG

      CodenameG New Member

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      wait till you get your new key, as thats most likely the issue if you swear your connection is fine.
       
      CodenameG, Jul 11, 2013
      #10
    11. Alshu

      Alshu New Member

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      I am playing already with new key, it still the same
       
      Alshu, Jul 11, 2013
      #11
    12. CodenameG

      CodenameG New Member

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      make sure you have port 5031 open on your home router and if you have a software firewall solution you have honorbuddy on the allowed list.

      try flushing your dns. Flush DNS - What's My DNS?
      after your done restart your machine.

      if your downloading files or having a lot of lag on the connection in question that could exacerbate the issue and make it worse. make sure your machine isnt downloading any updates or the like.
       
      CodenameG, Jul 11, 2013
      #12
    13. Alshu

      Alshu New Member

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      Ok, I will do it today, thank you
       
      Alshu, Jul 11, 2013
      #13
    14. Tony

      Tony "The Bee" Staff Member Moderator

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      also add exceptions on your firewall and your antivirus for Hb
       
      Tony, Jul 11, 2013
      #14
    15. Alshu

      Alshu New Member

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      I think, that the problemm is gone!!! Thank you for your suport! :eek:
       
      Alshu, Jul 11, 2013
      #15
    16. Tony

      Tony "The Bee" Staff Member Moderator

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      your welcome :)
       
      Tony, Jul 11, 2013
      #16

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