Authentication Error

I just purchased a key and installed the program within the last hour. I have recieved the same error and I have done everything I have found on the forums that could possibly resolve the issue. Is this something that is happening to everyone, or could I be missing something? I appreciate any help given.
View attachment 4512 2013-12-14 21.39.txt

 

I have re-installed from hand a few times and I've also used the installer. I just reset my pc and tried to start the bot up. Instead of erroring out, now it's just stuck saying "Logging in..."

 

Hi, Uhyrlighet, and welcome aboard.

Lets start by resetting your Windoze hosts file. Info here on how to do it:

How can I reset the Hosts file back to the default?​

Also, make certain that Honorbuddy is an exception in both your firewall and your Anti-Virus.

And lastly, make certain you haven't made any problems in entering your key. Cut-and-paste it directly from Home Page - Buddy Auth Portal. Make certain the cut-n-paste has no leading or trailing spaces in it. If you've yet to create an account on the Auth Portal, be certain to use the same email address you used to purchase the Buddy product.

cheers,
chinajade

 

Thank you for the quick reply.
I'm still experiencing the same problem, though I have done everything that you said.
Could there possibly be something else that I am overlooking?

 

I hope that's the reason because I don't think that I have done anything wrong.

 

Hi again, Uhyrlighet and ONLY Uhyrlighet

Verry sorry that didn't clear the issue.

Please PM your key to CodenameG or Tony and let them check it. You should also link this thread in the PM.

cheers,
chinajade

 

No worries, I just messaged the both of them. Thank you for your help.

 

Mine isn't even giving me the error anymore, now it is just stuck saying "Logging in..."

 

if you would, please post a full log as an attachment so we can see whats going on.
http://www.thebuddyforum.com/honorbuddy-forum/honorbuddy-guides/35945-guide-how-attach-your-log.html

 

Here is the newest log. I'm using the latest build.
View attachment 1036 2013-12-15 10.22.txt

 

Having issues to log on

Hello all
I'm having problems to log on since last friday.
As I don't know how to attach my log in PM I'll leave it here

Does somebody got the same log as me?

Tks

 

Thanks Tony
I just got the new .711 version and it's working again!
For whom can't install new version I got the same problem. For me I just need to run a complete re-installation by erasing hb file and creating a new one. I just saved the routines and plugins file =)

Good lucky!