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  • I've really tried... but it still doesn't work for me.

    Discussion in 'Archives' started by Varan79, Nov 5, 2010.

    1. Varan79

      Varan79 New Member

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      Hey,

      i reinstalled .net checked the directX version even a new system setup happened (not for hb though)
      but i still get

      Authenticating..
      Could not connect to the authentication server. It may be too busy to process your request. Please wait a few minutes and try again!
      Authentication failed.

      after patch 4 there seemed no chance for me to log in hb...

      Any Idea?


      ---

      my tries on http://hb.buddyauth.com/ returned BAD AUTH all the time.
       

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      Last edited: Nov 5, 2010
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      BAD AUTH=Wrong login info
       
    3. Varan79

      Varan79 New Member

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      so what happened to my account, since i checked my input more than twice
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      nothing happened to your acc
      check your caps and make sure that you are trying to login with your shop info
       
    5. Varan79

      Varan79 New Member

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      Hm...

      now i tried to log into the shop to test my data.
      It returned: The username or password you have provided does not match our records.

      Ok, so i tried to reset my pw. I entered my email and changed the pw, but -> The username or password you have provided does not match our records.

      then i tried the same with my username changed pw again but -> The username or password you have provided does not match our records.

      edit:

      well the funny thing is now i could log into hb oO

      i'll report in if something strange happens in the next hours
       
      Last edited: Nov 5, 2010
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      you are entering wrong info
       
    7. Varan79

      Varan79 New Member

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      but with this wrong info i was just able to log into hb... but after a hb restart ...
      Authenticating..
      Could not connect to the authentication server. It may be too busy to process your request. Please wait a few minutes and try again!
      Authentication failed.

      and be sure my pw is really really stupid atm...
       
    8. Tony

      Tony "The Bee" Staff Member Moderator

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      do you have any symbols on your pass?
       
    9. bossland

      bossland Administrator

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    10. Varan79

      Varan79 New Member

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      *Path

      so i could hope that i'll reach the auth server with hb, too? xD
       
    11. Tony

      Tony "The Bee" Staff Member Moderator

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