This ban was 100% my fault, I just want to post to show how I got my ban overturned to just a suspension. I normally just use lazyraider, but I decided to level up mining on an alt. I forgot I had it running and it ended up running about 16 hours, maxing out mining, and gathering quite a bit of ore. I didn't even remember it was running as I was not at home with my computer until I got an email saying my account was banned. Anyways, here's the recap of how I got my account back after a 'perma-ban'. 1)Were you using Honorbuddy, Gatherbuddy or both on the account?: Gatherbuddy GB2 2)Which version (and Beta or Release)?: v2.5.10217.732 Release 3)If so, when was the last time?: 4/30/14 4)What profile were you using?: Public Ghost Iron ore gathering profile 5)What combat class were you using? if None Just put Default then the Classname: Default, Rogue 6)What plugins are you using?: Anti Drown, DrinkPotions, HBRelog, AbStuckHelper 7)How many hours per day did you bot for?: 3-4h average, 16h the day of ban* 8)What honest percentage of time did you supervise your bot?: 0% the day of ban 9)How many auctions per day did you have?: 0 10)Did you Use Any Other Bots, Hacks, or Mods? no 11)Was your account involved in gold selling? no 12)EU or US realm? US 13)Is the banned account a Scroll of Resurrection or an actual paid account? Paid Account I received the standard License ban email midday on 4/30/14: ***NOTICE OF LICENSE TERMINATION*** Account: ******** Offense: Use of Bots or Third-Party Automation Software Blizzard has terminated this World of Warcraft license after identifying the usage of bots or other cheat software. These programs (commonly called cheats, bots, and hacks) automate certain aspects of gameplay, or provide unintended advantages and abilities to the player. This type of cheating undermines other players' experience and severely upsets the balance of the game environment. Blizzard reserves the right to terminate access for conduct of this nature, with or without warning, as noted in the World of Warcraft Terms of Use: Blizzard Entertainment:World of Warcraft Terms of Use This page contains details on how suspensions are appealed and reviewed: http://www.battle.net/support/article/6741 Regards, Blizzard Entertainment Today I appealed it: Dear ******* *******, Thank you for contacting the Blizzard Customer Support team. Your Support ticket #******** has been successfully created. You can view your ticket details and check its status by clicking the link below: <http://us.battle.net/support/ticket/thread/********> If you can’t click the link above, copy and paste the entire URL into your browser. This is the ticket description: I would like to know why and for how long I'll be banned and if the ban is long I would like to be refunded for my pre-order of the WoD Expansion Pack which I just recently purchased. We will send you another email when a Customer Service representative replies to your ticket, which under normal conditions happens within 24 hours (but please allow up to 2 days). Meanwhile, we strongly suggest that you do not submit duplicate tickets, as doing so will only lengthen your wait time. If you have additional questions or concerns, please log in to the Blizzard Customer Support web site at <http://www.battle.net/support/> and reply to the ticket. Regards, The Customer Support Team Blizzard Entertainment Within 30 minutes I received a response stating my account ban was removed and I only had a temporary suspension: Dear ******* *******, The status of your Customer Support ticket #******** has changed to “Resolved.” You can view your ticket details or check its status by clicking the link below: <http://us.battle.net/support/ticket/thread/********> If you can’t click the link above, copy and paste the entire URL into your browser. This is the latest response from Customer Support: Hi *******, My name is Protomimus. License Name:******** Offense:Offense: Use of Bots or Third-Party Automation Software Details:Blizzard has terminated this World of Warcraft license after identifying the usage of bots or other cheat software. These programs (commonly called cheats, bots, and hacks) automate certain aspects of gameplay, or provide unintended advantages and abilities to the player. This type of cheating undermines other players' experience and severely upsets the balance of the game environment. The actions detailed above have been deemed inappropriate for World of Warcraft. Due to the accumulation of previous infraction, as well as the above infraction, this World of Warcraft license has been reviewed for closure. After review, we have determined that the World of Warcraft license will not be closed. However, a DURATION license suspension has been applied. After conclusion of the current suspension, any further infractions of the World of Warcraft Terms of Use may result in permanent termination of game license access. During the remainder of the suspension, please review the World of Warcraft Policy section at https://battle.net/support/article/100644. If you have additional questions or concerns, please contact us: http://www.battle.net/support/ticket/submit Thank you for your patience and understanding in this matter. Thank you for your time and petition, Hope you have a wonderful day How does a ticket status changed to “Resolved”? -By you. You can mark a ticket as “Resolved” if you are satisfied with the answer provided in the ticket. -By our system. Our system will automatically resolve tickets that have a status of “Answered” or "Need Info" for more than 7 days. -By Customer Support. For tickets that were created over the phone or in-game, Customer Support will mark the ticket as “Resolved” after we get confirmation from you. However, you can always either reopen the ticket or create a new ticket if the problem reoccurs. What can I do next? - Take the customer satisfaction survey. Your answers to this quick survey will let us know what you thought of our customer support, and will help us improve our efforts in the future. Take the survey at <http://us.battle.net/support/survey/********>. What if the problem happens again? You can either reopen your ticket, or create a new ticket, after it's been marked as "Resolved." Regards, The Customer Support Team Blizzard Entertainment
This was not my first ban or suspension on this license. I quote from the GM response, "Due to the accumulation of previous infraction, as well as the above infraction, this World of Warcraft license has been reviewed for closure." Thank you for your input though.
This was my second ban for the same activity. The last one was from 01/20/13, so a little bit ago. That one was overturned because it was from a player report from a player that also got banned the same day I did for god knows what. This is also the second suspension. The first was a 72 hour suspension for language.
they pretty much always remove ban if you're first time banned for some reason. For example if you would have banned second time for same botting then they wouldn't remove the ban.
Alright man, you win. I'm sorry I posted since it obviously wasn't helpful or insightful. Can a mod lock this thread please.
