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  • Honorbuddy wont start up

    Discussion in 'Honorbuddy Support' started by mcvick, May 21, 2014.

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    1. mcvick

      mcvick New Member

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      My other thread got locked. http://www.thebuddyforum.com/honorb...-support/164716-honorbuddy-wont-start-up.html
      I have had this problem for a long time now and just now started looking for help as I have tried numerous different things. It wasn't working before this new patch and I even just downloaded the new Honorbuddy download and was still getting the same problem. I tried all of your suggestions Tony and nothing still comes up whenever i click on it.
      Thanks for the help!
       
    2. CodenameG

      CodenameG New Member

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    3. mcvick

      mcvick New Member

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      There is no log i can post (no log folder because it wont even start up). Its like i click on honorbuddy and nothing happens I don't even see honorbuddy running in my processes.
       
    4. CodenameG

      CodenameG New Member

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      Go to Programs and Features, in your windows Control panel.
      Look for:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft .net framework 4.5.1
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable

      and Uninstall them if they are installed.
      Restart your PC.

      install this
      http://www.thebuddyforum.com/demonb...installation-errors-try-demonbuddywizard.html

      and this
      Download Microsoft .NET Framework 4.5.1 (Web Installer) for Windows Vista SP2, Windows 7 SP1, Windows 8, Windows Server 2008 SP2 Windows Server 2008 R2 SP1 and Windows Server 2012 from Official Microsoft Download Center

      run both as administrator.
      after the both installs are completed, run windows update. And install all updates for .net & c++
      Then do one last restart.
       
    5. mcvick

      mcvick New Member

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      Thanks for the quick reply but on the last thread tony told me to do that and so i did but it did not do anything. I did it again and still got nothing I'm completely lost as to what the issue could be as I have never had anything like this issue happen to me before.
       
    6. CodenameG

      CodenameG New Member

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    7. mcvick

      mcvick New Member

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      Alright I looked over the list of possible programs that could be interfering and the only one that I currently had was Team viewer so i uninstalled it and the problem still persists. I was able to find a little bit more of what could be causing the problem, I went to event viewer in administrative tools to see if i could find an error code or something like that and got this:
      Faulting application name: Honorbuddy.Launcher.exe, version: 2.5.10650.734, time stamp: 0x537ca815
      Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
      Exception code: 0xc0000005
      Fault offset: 0x0003ea47
      Faulting process id: 0x1384
      Faulting application start time: 0x01cf756ea003cd70
      Faulting application path: C:\Users\Evan\Downloads\Honorbuddy 2.5.10650.734\Honorbuddy.Launcher.exe
      Faulting module path: C:\Windows\SysWOW64\ntdll.dll
       
    8. CodenameG

      CodenameG New Member

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      dont use the launcher.
      wow needs to be running in 32bit mode.
      to do this watch this video. it covers every possible way to get wow to start in 32 bit mode.
      https://www.youtube.com/watch?v=St0xz-gf0zg


      after wow is started in 32bit mode, get fully logged in and in game, then start honorbuddy.exe
       
    9. mcvick

      mcvick New Member

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      Alright yea i usually do that I was just desperate and just thought I'd try. I'm still getting the same problem
       
    10. CodenameG

      CodenameG New Member

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      try temporarily disabling your anti-virus and see if that helps.

      when starting honorbuddy.exe right click it, and click "Run as Administrator"

      if not there has to be something up with your operating system.
       
    11. mcvick

      mcvick New Member

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      Yea I have my anti-virus disabled. That's what i was thinking to, I have no idea where to start with that issue. How would i go about fixing something like that? Everything works fine on my computer its just this program that isn't starting.
       
    12. CodenameG

      CodenameG New Member

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      well like i said try disabling your anti-virus and see if it helps, i cant help you on specifics on how to do that.
       
    13. mcvick

      mcvick New Member

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      Ok I have disabled it and still the same results
       
    14. Tony

      Tony "The Bee" Staff Member Moderator

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      on what OS are you?
       
    15. mcvick

      mcvick New Member

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      Windows 7
       
    16. Tony

      Tony "The Bee" Staff Member Moderator

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      i am afraid that it has to do with your machine/setup :(
       
    17. mcvick

      mcvick New Member

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      Dang ok i was afraid of that. Do you have any idea on what the problem could be on the system side of things I've never had anything like this happen to me before
       
    18. CodenameG

      CodenameG New Member

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      ether.
      A. you did not follow our instructions correctly, and your .net frameworks are still corrupted.
      B. something is running on your system like Anti-virus, or Sandboxing software thats killing it off when it runs.
      C. Something else is wrong on your system, like windows is missing core components.
       
    19. mcvick

      mcvick New Member

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      Alright so after resetting my computer to it's factory state it has started to work now! Thanks for all the help
       
    20. Tony

      Tony "The Bee" Staff Member Moderator

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      great :)

      you're welcome
       
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