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  • Authentication failed

    Discussion in 'Honorbuddy Support' started by krizkor, Jul 19, 2014.

    1. krizkor

      krizkor New Member

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      I keep getting Auth failed when trying to use honorbuddy, have never had an issue since purchasing in 2011

      Authportal login name is Krizkor
       
    2. CodenameG

      CodenameG New Member

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      auth failed where? on the buddyauth site? or on the bot itself?
       
    3. krizkor

      krizkor New Member

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      When trying to open the Bot itself
       
    4. CodenameG

      CodenameG New Member

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      so the issue is with your key?
       
    5. krizkor

      krizkor New Member

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      Right now I uninstalled the bot, just downloaded the Zipped version. And yeah when I entered my Key into the initial log in I got Auth failed warning
       
    6. CodenameG

      CodenameG New Member

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    7. krizkor

      krizkor New Member

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      I am using the Active key listed in Authportal, I did copy and paste at first and then I manually entered it in just in case, and still getting the erroe
       
    8. CodenameG

      CodenameG New Member

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      check and make sure you dont have a firewall blocking honorbuddy or a loopback adaptor or some other connection trying to take priority.
       
    9. krizkor

      krizkor New Member

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      after reinstalling everything from scratch I'm now able to login, Thank you for your time and suggestions, i appreciate it
       
    10. CodenameG

      CodenameG New Member

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      great, if you need anything else let us know.
       

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